Cant connect watch 6 classic to wear app

[DM00SE]

Just bought a galaxy watch 6 classic and everytime i try and connect it to the wearable app it just has a fit and then asks me to log into my Google account which it's already done.  It won't take my Google email as it says it already exists on the device and wants me to create a new one and when I did it went straight back to that again. Can anyone help.

[GoanGeek]

Hi.
Long shot. Have you have any other previous devices connected to your Google account ?

Like old watches, fit bits etc.

Check under Google account devices and maybe remove any redundant devices that show up.
And then try again

[smg1]

Is the watch bought new? Then i would contact Samsung. Or even try the next idea below

If not, I think the only way is to factory reset the watch and reset it as a new device, even though it's new.

This will allow you to start fresh.

I hope this helps?

[DM00SE]

I have a brand new s24 ultra so it only has my buds 3 attached

[DM00SE]

I got the watch 2nd hand so it was reset and started from the start so I can't get into the watch to do anything. It seems like a wear app problem to me or Google as the watch it just sitting idly waiting where the phone app is going crazy.

[DM00SE]

It keeps opening Google play services to log in where the problem arrives. 

[DM00SE]

Disaster averted I forced closed the Google play services and went back to the wear app and it had a continue on it so went though the rest of setup. Thanks for your suggestions though fam

[Ferenc75]

Hi there,
I recommend to try out the clear cache partition on your watch and on your phone as well.

Watch clear cache:
https://youtu.be/ZGgRY1vNKTE?si=ZHBygcJ6APjmCWi8

Phone:
https://youtu.be/sLurXbSpCh8?si=SA9BgJkc0Fb9HQUs

[Preecha]

Right, I cracked this I think. I had the same issue. I was on a phone with MDM installed so I couldn't turn off a lock screen password.

I did two things and I don't know which one (or both) fixed it.

From the start, I configured the phone and signed in with my Google account when prompted initially. The Wear app then kicks off the play store app and asks for your account and this is where I was stuck in the loop discussed. 

First problem was a security prompt from Google checking if this was a legitimate login from me. This happens in the Google app and does not prompt you so you miss it. I confirmed this login activity and carried on.

I then chose "Use Other Account" on the play app login which takes you to another screen where you can skip adding the account.

After doing all of this the install continued normally and the watch setup completed. After it finished I checked and my google account information was there from the first time it asked me.

My watch is working fine and I am none the wiser as to what is causing this but this process worked for me.