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Original topic:

Can't update watch apps

(Topic created on: 24-01-2020 11:27 AM)
silvacm
First Poster
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Wearables

Hi everyone,

 

I've just purchased a Samsung Gear S3 Frontier and after updating to the latest version, I cannot update some apps on the phone. When i try to update them through the Galaxy Store app it keeps sayng that I don't have enough space on the watch. For example, the Samsung Health app says it needs 160MB free space on the phone.

Screenshot_20200124-111733_Galaxy Store.jpg

However, when I check the free space on the watch, it says it as 1.5 GB free space.

InkedScreenshot_20200124-111755_Gear S PlugIn_LI.jpg

Anyone with a similar issue? How can update these apps?

 

Thank you!

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3 REPLIES 3
ChrisM
Moderator
Moderator
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Wearables

That's very strange, @silvacm. It may be worth carrying out a full reset of your Watch. Have a look here.

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silvacm
First Poster
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Wearables

I will try to do that. But this is a brand new watch. I only downloaded the firmware updates. I'll let you know if it works.

 

Thanks 

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silvacm
First Poster
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Wearables

Hi Chris,

 

I've done a reset of the watch and it did solve the issue for a while. I've been able to update the applications but now the same thing happens when I try to install an application trough the mobile phone. If I access the Galaxy Store on the watch, it install corectly.

 

Any other advice?

 

Than you,

Cláudio

 

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