Can't pair Galaxy fit 3 with S22 ultra

[Puen]

I bought Galaxy fit 3 a few months ago and it paired successfully with my S22 ultra.

Unfortunately, a few days ago it kept disconnecting from my phone so I unpaired it and tried pairing it again. However, during the pairing process, it said, "Galaxy fit 3 plug in keeps stopping" and the pairing was unsuccessful.

I tried again more than 10 times without success (I already uninstalled Galaxy wearable and Galaxy fit 3 plug in, and started over but it didn't help).

Any suggestions? 

Thanks. 

 

[Watchuwan]

Facing same issue here with my S23 Ultra, not sure what is the issue, i tried pair with my old S22+ it works . 

Im also searching for any solution to fix this.

[Puen]

Thanks. I tried restarting and wiping the cache partition but it didn't help. 

[Badger42]

Try clearing the cache on the fit 3 plugin and wear app. There is also a new software update for the fit 3 today. Also make sure you have the Samsung accessory service running. Hopefully you can sort it out soon. I have my fit 3 working with the S23 FE.

[Puen]

Thanks. I've tried clearing the cache for those two apps and Samsung accessory service is running, still, the issue persists. 

I also get a notification that there's an update for the fit 3 firmware, sadly I couldn't get it to pair, hence I couldn't  update it.

I'll try going to Samsung shop and get my fit 3 paired with a phone there to update it and see if it helps. 

[Badger42]

Hopefully you will get it sorted. I can't imagine the fit 3 plugin isn't available for the S22 when the S23 FE has the same processor. I downloaded the wear app from Google Play and not the Samsung store, although not sure that makes any difference.

[Puen]

Thanks. As for the plug in, my speculation is that Samsung intentionally make it a non-user-downloadable app, so it is flagged as incompatible. 

I tried the Galaxy wear from Play store. The version number is the same as the one in Galaxy store, and no surprise, the pairing is unsuccessful 🥲

[Puen]

Update: I went to Samsung store. My fit 3 paired flawlessly with the phone there (S20). I got its firmware updated, reset it, and tried pairing it with my phone with my fingers crossed...

And it still failed 😔

At least I know it's not the fit 3, but a software glitch on my phone. Hope Samsung is aware of this issue and get it fixed very soon. 

[Robin999]

Have you had a response from your error report yet?

[Puen]

Yes. They told me to uninstall the app and try pairing the fit 3 again which I told them I already did. Then they told me to seek help from customer service which I also did as mentioned in my previous reply. 

[Robin999]

Are you using this plug in

https://play.google.com/store/apps/details?id=com.samsung.wearable.fit3plugin