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Camera Controller app not working on my Galaxy Watch 4 Classic

(Topic created on: 24-09-2021 09:53 PM)
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ultrAmer
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Camera Controller app not Working on my Galaxy Watch4 Classic . Camera controller app has installed on my watch. I can see in settings/applications. But app doesnt show up on main screen and so i cant use it. By the way i cant delete or re-install the app. Help me please

Also my phone is Samsung A7 (2018)

22 REPLIES 22
0077
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I have the same problem with the Galaxy watch 5 pro, and Galaxy S22 Ultra! Both are literally Samsung high-end in the market! I contacted customer service --which is a joke, any time I reach them they don't know basic things like how to navigate through the phone or they don't know default Samsung apps are not removable! which I came to the conclusion that they don't even use Samsung products themselves-- they just suggested updating both phone and watch and wearable app and if it didn't work to return the watch!

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ProParram
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This Camera Controller App on the Galaxy Watch will most likely only work on the S Series mobiles if you do not have an S Series Phone ie S9 and later this may be why you are having trouble making it work however if you have S9 or later but it shows as a black screen on you watch and or shows a message saying couldn't load preview like i had and fixed this may be because you have a VPN on your phone, I simply disconnected my VPN and the Camera Controller App worked as intended hope this helps someone.
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Mike2114
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Thanks for the tip. All I had to do was turn VPN off. The app works just fine.

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