Buds pro case not charning

[KidDeathThe]

My case in buds pro stopped charging, but when the cable is on, it charges only the headphones and does not want to charge itself

[pete007]

Are the buds seated properly in the case. Just the slightest bit of no contact will mean that they will not charge.

[AndrewL]

@KidDeathThe: Are you using the charging cable that came packaged with the Buds Pro? If so, what colour is the LED on the outside of the case when you connect to your charger?