Buds 3 Pro Ear Tips

[Jaimzz]

Just took delivery a few days ago of the new Galaxy Buds3 Pro - love them! While switching the ear tips, I managed to damage one of them and am now looking for replacements. Samsung has sent me on a couple of wild goose chases and are now telling me they don't have any replacements.

Anybody have any ideas on where I might get them?

Grateful thanks, James

[keith30]

You have a struggle getting any just yet as Samsung has put a hold on pre orders till end of August is the date given due to faulty design and poor quality control so probably have problems getting any spares for now.

[Jaimzz]

Thanks, Keith. That's helpful.

[Robin999]

As they have only just been released, it may be difficult to source replacement tips. Keep an eye on this site on Amazon

https://www.amazon.co.uk/stores/Comply/Comply/page/4B82C52B-4BA4-40FF-8AC7-6ECF592384B9

https://www.complyfoam.com/

Beware of fakes!

[Jaimzz]

Thanks, Robin.

[Robin999]

You're welcome. You should of received three different size of tips, so keep hold of the ones you are not using. Most people change their tips from the stock ones anyway.

[arvids]

If  u ordered  direct  from samsung  store  u  can  go to  local  samsung  store and they will replace  them for  free.  Its  buds 3  pro  problem 

[Jaimzz]

Thanks for this. I'm in Northern Ireland and sadly we don't have any such stores.

[AERiv]

I received mine on the 19th. I also had the same issue. I contacted Samsung service via their chat. After sending them photos of the damaged tip and proof of purchase. They said they will send me replacement tips. I should receive them in 5 to 7 business days. I also was able to have them extend the trade in date of my older buds by 7 days. 

[Jaimzz]

Thanks for this. I got a completely different story from Samsung. I'll go back to them again today.