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Original topic:

BTS EDITION BUDS

(Topic created on: 05-02-2021 01:06 AM)
umzy
Explorer
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The left ear buds is not working hasn't even been a full year as well do you think I could get a replacement its not damaged I have nonidwa why it is not working 
9 REPLIES 9
Gavinh
Helping Hand
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every electronic gets atleast 1 year guarantee
umzy
Explorer
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thankyou they will be taking my bids for repair tomorrow
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AndrewL
Moderator
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@umzy: No problem. In the meantime, please can you check to see if there is anything blocking the left earbud? To double check this, please remove the eartip from the left bud > Clean the sensor, mesh and eartip with a clean cloth > Clean the receiver with a cotton swab and dry brush to remove any foreign material > Reattach the eartip. Can you also open the Galaxy Wearables app, tap Find My Earbuds and select the magnifying glass symbol. Both buds will start beeping. Is the sound balanced in both earbuds? Please don't perform the above action while wearing the Buds, as the beeping can be quite loud.

umzy
Explorer
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thankyou very much I ahve taken your advice into consideration and have tried it put it only says right bud (tweet sound to find my ear bud) left is still disconnected - no sound of life 😂🤦‍♀️🥺🥲🥲🥲
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Gavinh
Helping Hand
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also have you tried disconnecting the buds and reconnecting as I had a similar issue
Helppp
First Poster
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SM-R170 EAR BUDS

The right ear buds is not working hasn't even been a full year as well.
Do you think I could get a replacement its not damaged. I have no idea why it is not working.
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umzy
Explorer
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yes you can just give samsung a ring but before that disconnect and connect your buds and try clean them and hopefully it should work
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umzy
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yes thankyou
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Helppp
First Poster
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thanks I've done that. Still not working.
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