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Original topic:

bluetooth and latest ios iphone8

(Topic created on: 20/11/19 09:25)
Ekke1
First Poster
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Wearables

Hi,

i have the galaxy watch and when i use the samsung app it cant find my phone????

when i do the initial pairing phone and watch its all OK but when starting the app it says cant find phone but i can see that it is connected in bluetooth settings.

i have tried everything is there a issue with latest ios and samsung app?

 

thanks.

//:Erik

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AndrewL
Moderator
Moderator
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Wearables
@Ekke1: As a troubleshooting step please can you go to your Bluetooth settings on the iPhone and forget the watch connection, then launch the Galaxy Watch app > Tap the 3 dots in the top right > Connect to a new device > Make sure the watch is powered on and in Bluetooth range > Select it from the list of devices > Reset the watch if prompted > OK.

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