07-01-2019 11:50 AM - last edited 07-01-2019 11:50 AM
I've had my watch less than 7 days, but when I put a white background watchface or app on the screen, I notice a black splodge around the edge of the watch screen. Others in the US have reported this also, in various locations around the edge of the screen - but mine is at (roughly) the 1 O'clock position. It's only noticeable on a light background. Nobody has posted any solution about this, though.
Anyone else have this? Is it actually a fault or some sort of sensor shadow? Samsung have offered to replace/refund the watch, which is good, but it's a real pain to wait a couple of weeks for a replacement so I'd like ot know beforehand if it's actually a fault.
thanks
Dave
black dot at 1 O'clock position
07-01-2019 12:11 PM
Hi @d8smt. I'd take that back to the retailer for a replacement. Alternatively, you could take it to a Service Centre for a repair if you don't wwant to wwait a few weeks for the replacement.
07-01-2019 01:11 PM
Thanks Carl @carlh, much appreciated.
07-01-2019 03:04 PM
No little marks/spots on mine, so yes I'd take it back. Couple of dead pixels maybe?
05-12-2019 01:42 AM
Yes I have 2 spots on my watch screen.. at first it was one and it was very small and now 2 of them. Did anyone find out why and if it can be fixed? My watch is over 2 years and I wear it every day.
05-12-2019 10:57 AM
16-01-2020 04:07 PM
I got the samsung Galaxy 42mm Rose gold watch on 25/12/19, and today 16/01/2020 I noticed a black splodge has appeared next to the 4 and 5 places on the clock. It shows on every screen and advice please
26-03-2022 06:06 PM
boa tarde a todos... o meu esta com o mesmo problema..... e não sei o que fazer para arrumar!
27-05-2023 06:55 PM
I am also have ablack dot
25-10-2023 09:28 AM
Is your problem resolved? I have got a spot on the exact same area on my watch.