03-11-2020 04:41 PM
03-11-2020 07:41 PM
Hey @Julie84, unless the Galaxy Buds Live are poorly crafted, it isn't really possible to tell the difference by just looking at them. To recognise a fake one from a real one, just like with every other device, you will need the model and serial number (S/N) that can be found on the box label. Once you have these, you can get in touch with Samsung Support and they will be able to tell you if it's a fake one, if it was manufactured for the EU/UK market or from abroad.
03-11-2020 07:56 PM
03-11-2020 11:05 PM
04-11-2020 01:25 PM