21-05-2020 05:41 PM in
Wearables@Moisemust That does seem troublesome, so hopefully some resolution on the band.
Found following information on Us site, though more may need to be done. https://www.samsung.com/us/support/troubleshooting/TSG01108928/#samsung-smart-watch-skin-irritation-...
"If you are allergic to any material on your smart watch, be aware of the following:
Samsung has tested the noxious materials found on the smart watch through internal and external certificate authorities, including the test for all materials that come in contact with skin, and the skin toxicity test.
Only materials that observe the standards of the U.S Consumer Product Safety Commission (CPSC), the regulations of the European countries, and other international standards are used to make the watch.
Do not expose the straps to very wet conditions as this can cause skin irritation. Dry the straps before wearing the smart watch.
If skin irritation is experienced while wearing the smart watch, stop wearing it and wait two to three days for symptoms to ease. If symptoms persist or worsen, consult a physician".
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .
08-06-2020 02:51 AM in
WearablesDoes anyone have an allergic reaction to the watch, and how did you get this issue fixed.The watch I got
Just wear for 5 hours
It takes so long to go away
08-06-2020 02:55 AM in
WearablesYes totally agree, because the watch is expensive as it is and I just got mine and my wrist looks bad. I cannot wear my watch.
08-06-2020 02:58 AM in
Wearables08-06-2020 01:25 PM in
WearablesJust an update for everybody. Samsung isn't doing anything to fix it, to my knowledge. I sent mine in to get evaluated by Samsung, and all they did was issue me a refund. So, subpar material used on an expensive watch causes an allergic reaction for a lot of customers. Sorry about our luck. No offer to substitute a different band material. Just here's our money back.
30-06-2020 05:11 PM in
Wearables30-06-2020 05:18 PM in
WearablesI did all the things it said, still had the rash blister. Samsung didn't help me at all this watch is $400 bucks and I had to buy a metal band. And they said if the device isn't having issues they cannot do anything 😑
30-06-2020 05:20 PM in
Wearables16-08-2020 08:02 AM in
WearablesJust bought the Galaxy Watch 3 also have the same issue... I always wear a watches with leather bands, never had issues... Seems like a Samsung issue to me. They should fix this!
19-08-2020 11:09 PM in
Wearables