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Active2: Screen lock not working when Strava is running and watch is on hand

(Topic created on: 12-02-2020 06:46 PM)
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I have this problem too

RM12
Apprentice
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I have set PIN-lock on my Galaxy active2. The watch does not lock when strava app is running and the watch is on my hand.  When removing the watch from my hand the watch locks, even if strava is running.

4 REPLIES 4
CarloL
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Hey @RM12! Are you still having issues with this? Does it only happen with the Strava app or with other apps too? 

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RM12
Apprentice
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Hi,

I still have the same problem. I think this is only related for strava, but have not tried similar apps.

Any idea?

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CarloL
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Right, I see. Have you tried reaching out to Strava support about this? 

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RM12
Apprentice
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No, not tried that yet.
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