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Original topic:

UHD OPTION

(Topic created on: 10-12-2020 09:31 PM)
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Cassandra39
First Poster
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I have a Samsung UHDTV 7 SERIES (ue65ru7400). We just got Sky Q and the sky ultra high definition does not seem to work. It seems we have to activate something  on our tv . Sky Q and Samsung tv are both updated.

 

When we go to

control-

settings-

picture-

expert settings-

hdmi- (this is not appearing in the menu )

uhd colour-

select HDMI

 

The "HDMI" option above is not appearing in the menu. Our HDMI IS in HDMI 1.

Any help is appreciated  thank you.

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1 REPLY 1
ChrisM
SuperStar
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Hi @Cassandra39 

 

Have you tried connecting using a different HDMI cable and using a different port?

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