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UE55RU7470UXXU Freesat not working - UK

(Topic created on: 09-05-2020 08:09 PM)
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Kamila86
Student
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Hi All, 

 

I just got above Samsung television. Main reason for the purchase was so that i cancel my sky contract and use freesat instead. 

 

I went through initial set up. All channel list is showing but when i choose a channel tv display 'services not available ' or ' no signal ' . Im super confused. Plus when im entering my post code it keep says its invalid. 

 

Please help! Im using already existing sky dish ( had sky q in the past) .

 

Thank you in advance 

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16 REPLIES 16
olivernblake
First Poster
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Hey Kamila - I’m having exactly this…did they ever get back to you??

thanks!

oli x

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parv1
First Poster
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This should work for anyone who had Sky Q installed and has now cancelled the contract.

The LNB will not work so you will need to order a freesat/sky HD one from Amazon (roughly £15).  Assuming you can access the satellite dish, its a quick swap which will take 5-15 mins depending upon how confident you are doing it.

Hope that helps.

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Members_UR7RPwc
First Poster
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I have same issue. Have skay dish and 2 cables were insearted directly in to the TV. It was working fine since december 2021 till past 2 weeks. And suddenly tv started showing no signals. Looks like its samsung TV issue because i have split cable from same cable attached to LG tv and those channels are working fine. My samsung tv model is Samsung qe55q80a. I would complain to samsung for that

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MFox333
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I'm in the exact same boat, just moved house and used to use an RF antenna at the old house for FreeView, new place just has two Sky cables with female twist-on connections. Plugged it directly in to my TV (QE55) and can only get any success with the 'Satellite' section of auto-tune. FreeSat just says no satellite signal. RF antenna is not an option for me. I don't understand why FreeSat doesn't work at all

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Restless Native
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Hi MFox.. did you find a solution to this? I've got exactly the same issues after moving house and now having a twin satalite cable.. it finds channels when i tune but then says the satalite cable is disconected when goin to the channels. 😫

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EddieC
First Poster
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hi

had the same issue with my freesat enabled Samsung TV. tried the settings in the photo below and it retuned OK

IMG_6205.jpeg

 

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MFox333
First Poster
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Unfortunately no, I gave up in the end and just watch on demand apps to watch catch up TV.

Not really in a position to go installing an antenna on the roof of this flat etc just not worth it at all.

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