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Original topic:

UE49MU6400 Backlight bleed or I'm just dreaming

(Topic created on: 05-01-2018 09:58 PM)
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Naoufal
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Hi everyone,

 

First of all, I wish you a very happy year 2018 :smiling-face:

 

So, I've bought a new TV UE49MU6400 and I noticed that it has a backlight problem as I can see the while light from the bottom and the top and also, the constrast doesn't seem to be homogeneous everywhere. Before I return the TV or I call the technical service to fix that issue, I wanted to check first that it's really an issue.

 

I attached two photos that you can help me judge if it's a problem or if it's just "normal" to have this white light.

 

Huge thanks in advance.

 

NaoufalIMG-4456.JPGIMG-4457.JPG

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3 REPLIES 3
Marinmv
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I'd return that TV. I have the 55 version and certainly does not have bleed like yours 

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Cjm1
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I have the same issue (photo attached). I’ve asked the seller for a replacement - will see how I get on once I hear back. 

3541D570-4EBB-4DC4-AF51-367EF992EF5E.jpeg

 

 

 

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Naoufal
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Thank you both for your response. It's exactly what I was thinking!

My problem is that it's my second TV as I got the first one and it had the same problem so I got it replaced :smiling-face:

 

Thnks

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