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Original topic:

TV suddenly 'unable to connect to network' Error code 202 . Can anyone help?

(Topic created on: 26-03-2022 04:18 PM)
Shales03
First Poster
Options
TV

 

My Samsung TV (model UTU700 43 inch) has been set up and working for about a year now. However, 2 days ago it stopped being able to connect to the internet. It says it is connected to the local network but not to the internet. However, my network connection is fine and all my other device are working on the internet as usual. When I tried connecting it to my phone 4g (i.e a different network) it came up with the same issue. 

The television had auto updates turned on so it should be up to date. I have tried turning it on and off again. I have also tried turning my router on and off again. 

Can anyone help?

Error shown in network settings on TV below?

'Unable to connect to the network

1)Try logging in to your internet service network 2)Try contacting your internet service provider for more information'

 

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4 REPLIES 4
leicesterMan
Voyager
Options
TV
Does it connect with an ethernet cable
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leicesterMan
Voyager
Options
TV
.
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Solution
Pugs1957
Samsung Maker ★
Options
TV
When you turn both the TV and router on and off wait 30 seconds between those actions so the RAM has a chance to clear.
Shales03
First Poster
Options
TV

Thank you everyone for your quick responses! Turning both off at the same time and leaving 30 seconds did the trick. Thank you so much!