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Tv sound

(Topic created on: 08-02-2022 10:33 PM)
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Chloe98
Student
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Does anybody’s tv go silent in the middle of watching it? The sound completely cuts out for about 3/ 4 seconds every half an hour or so

3 REPLIES 3
antikythera
Black Belt 
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No, what source are you watching when it happens? The internal tuner or something over HDMI?
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Chloe98
Student
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Just our usual sky box so HDMI?

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antikythera
Black Belt 
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Then you are probably losing HDMI sync. between the two. Try the following steps, if that doesn't work you may need to factory reset the TV or alternatively phone Samsung and ask them to guide you through resetting the HDMI ports via the engineer menu.
Disconnect all HDMI sources from the inputs.
Unplug the power from TV/LCD for 10 minutes.
Plug the TV/LCD back in.
Connect the HDMI cable one device at a time.
Turn on the device (ex. PS3).
Repeat steps 4-5 for each HDMI port.
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