08-02-2022 07:54 PM in
TVI have model UE40T8000. I have a problem getting subtitles on BBC Iplayer. It is fine when watching a recorded programme, but they will not appear when watching live.
I have taken this up with both BBC and Samsung Live Chat. BBC tell me that Samsung have not set up the link correctly, which seems to be the most credible response. Live Chat tells me both that their App cannot be updated, but also say that it is the BBC who are responsible for the set up. I get the impression that they are making it up as they go along.
Has anyone had similar problems?
08-02-2022 07:58 PM in
TVSorry, mistyping in text. Model is UE40F8000
08-02-2022 09:31 PM in
TV