24-09-2023 10:23 PM in
I’ve got a QN90C and the Samsung remote turns off the TV and soundbar but not Sky Q, is there a setting where the Samsung remote will power Sky Q on/off please?
Alternatively can you set the Sky remote to power the TV on/off. I can control the other devices with each different remote, but neither will power on/off the opposite device.
25-09-2023 12:45 PM - last edited 25-09-2023 12:54 PM
@snerkler presumably has been set up via the Universal Remote, do you have Anynet (CEC) switched on. check Settings - General > External Device Manager - Anynet+ (CEC).
However Sky recommend putting SkyQ into standby overnight to avoid issues and Housekeeping on the Box is done during the night. https://xtrium.com/should-i-switch-my-sky-q-box-off-at-night/ https://www.sky.com/help/articles/using-the-standby-settings It can take a little time to load otherwise.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .
25-09-2023 07:16 PM in
Thanks, I'll look into it. I've discovered that holding the power button for a couple of seconds on the Sky remote turns off the TV so maybe I'll try that with the TV remote to see if it turns off sky too.