TV | Samsung Community UK

Custom List Message Item

Reset smart hub

Posted by 07-06-2023 01:38 PM in TV

After resetting my smart hub I lost everything and now I can't login to my TV! View Post

07-06-2023 02:15 PM

@Members_MPkZxAf Users accounts and settings are removed from the memory and Smart Hub settings rese... View Post

What button to use on my Samsung remote to control Fire Stick function

Posted by 06-06-2023 08:49 PM in TV

My Samsung remote for my QN90A mostly works great when controlling my Fire Tv Stick 4K Max. However, there is one button on the Fire TV remote that... View Post

19-02-2024 11:07 AM

I cant find a fix for this either and threw away the firestick remote! View Post

smart tv 75" Color problems

Posted by 05-06-2023 06:18 PM in TV

Samsung 75" model : ue75nu7100Hello, after checking the cable and checking the picture settings on the TV, it seems that there is a problem... View Post

05-06-2023 06:20 PM

View Post

Is this screen damage or a screen fault on a new QLED TV ?

Posted by 05-06-2023 01:17 PM in TV

I took delivery a few days ago of a new QE55QN90B and did not notice any issues. The screen is highly reflective (despite the enhanced... View Post

05-06-2023 06:19 PM

I will see what John Lewis have to say. View Post

Samsung TV not connecting to Samsung soundbar

Posted by 05-06-2023 11:41 AM in TV

Hi, I have owned a 2019 ue50ru7100kxxu Samsung smart TV since new. I recently acquired a secondhand (fully functioning) sound bar and... View Post

23-08-2023 12:29 PM

Try hdmi to should work View Post

Fix for "Smart hub is being updated. Please try again later."

Posted by 05-06-2023 03:02 AM in TV

I have a CU7000 tv Yesterday i got the problem which consists of : Any app i would try to open it'll redirect me to its page on the app... View Post

30-09-2024 05:31 PM

By F7090 the tv is too slowly. After the power up need it ~20 sec. to build up the smart hub, it's n... View Post

YouTube Buffering / unusable on 1310.1 firmware

Posted by 03-06-2023 05:11 PM in TV

Hi All, For two weeks now YouTube takes 15 to 20 seconds to load and play videos. TV model UE55MU6400 on 1310.1 firmware. Tried everything to... View Post

19-10-2023 09:38 AM

Try update your firmware. View Post

Samsung 43BU8000kKX Smart Tv

Posted by 03-06-2023 03:49 PM in TV

Hi, Just bought the above and linked my S22 Ultra to it. Finding though if i try to cast a video from Facebook on it it wont work. Any other... View Post

03-06-2023 06:04 PM

As the issue only seems to be occurring for you on the Facebook app, I'd highly recommend checking t... View Post

TV Black Screen

Posted by 03-06-2023 01:45 PM in TV

Hi there I buy a Samsung TV BU8000 from the official website last week. I found that sometimes the screen will be black for 2-3 seconds and... View Post

03-06-2023 02:19 PM

Hi @AK1231 If your TV is not functioning as you think it should, please speak to the Samsung Online ... View Post

Samsung Television Schedule Recording

Posted by 02-06-2023 04:21 PM in TV

For a few years now I purchased a Samsung Television AU9000, would like to ask if anyone knows the solution to Recording from Live TV. Recently... View Post

07-08-2024 04:03 PM

the problem has something to do with the EPG. I fixed the problem by retuning the channels under set... View Post

TV Guide - skip days

Posted by 02-06-2023 09:40 AM in TV

I have just taken delivery of a QN90C TV and have been exploring its capabilities. First thought, I hate the "smart remote" and am... View Post

Apple TV app stuck QE55QN94A SW2130.8

Posted by 01-06-2023 10:46 PM in TV

Having an ongoing issue with my qe55qn94a Samsung tv. Apple TV app recently started sticking. Showing the start logo for ages before telling me... View Post

03-06-2023 02:39 PM

Hi @Daveedjackson Have you tried uninstalling and re-installing the app? Have a look at the followin... View Post

Universal Guide Search problems

Posted by 01-06-2023 10:35 PM in TV

I have a Samsung QE55Q9FN 55 inch. If I use the search function within the Universal Guide it only gives me results for Youtube, no results for... View Post

29-09-2024 03:33 AM

Same issue. Samsung you need to get universal search this is basic functionality! View Post

UK TV Channels

Posted by 01-06-2023 03:04 PM in TV

Hi, I have a UE50TU7020 Smart 4K Ultra HD TV but cannot get any UK channels - eg. BBC1. It is aerial connected and I have gone through the... View Post

28-06-2023 10:26 PM

I'm having the same issue my older Samsung TV connects to freeview via digital (no aerial needed) so... View Post

Extended Warranty Declined TVs

Posted by 31-05-2023 08:31 PM in TV

Has anyone else had an issue with Samsung declining the 5 year extended warranty on a TV. I bought 2 high end TV’s direct from their U.K.... View Post

22-05-2024 12:10 AM

Samsung you are tricky. You did mention that while you are marketing to sell your tv's for 5 year wa... View Post

My tv has completely died after just two years - what can I do?

Posted by 31-05-2023 07:14 PM in TV

I bought a Samsung QE50Q60TAU in May 2021 and a week ago it completely died. It’s used for about three hours most days and hadn’t been moved or... View Post

01-01-2025 11:16 AM

I can't believe it. The same thing happened to me with Samsung qe50q60aauxxh kt, I bought it in May ... View Post

Samsung Art

Posted by 31-05-2023 04:53 PM in TV

Over the past 4 years I’ve purchased 2 pieces of art from Samsung at £14.99 each to act as my off screen on my art TV. After a period of time the... View Post

31-05-2023 05:53 PM

What to do about this? I'm not trying to say to say buy art that's specifically for the TV is not a ... View Post

Flashes of light intermittently on Oled 65” Quantum Dot

Posted by 30-05-2023 10:38 PM in TV

Hi everyone, We have purchased a Samsung 65” Quantum Dot TV from Curry’s 2 months ago and within that time we have had to have it sent off... View Post