17-02-2021 08:19 PM in
TVHI, I have a Samsung UE55 NU7400 TV using a remote control BN59-01268D. Only the on / off and volume buttons are working. I have tried the following;
1: Replaced the batteries ( twice)
2: Removed the batteries and pressed the on/off button for 2 mins, inserted the batteries, problem still exists
3: Unplugged the tv from the wall for 2 minutes, removed the batteries from the remote and pressed the power button for another 2 minutes. Switched the TV back on, inserted the batteries again and problem still exists.
Can anyone please offer any other solutions.
Solved! Go to Solution.
17-02-2021 09:05 PM in
TV18-02-2021 05:47 PM in
TV17-02-2021 09:05 PM in
TV18-02-2021 05:42 PM in
TVHi, thanks for your reply, my problem may be an "own goal" I have 2 Samsung TVs with similar remotes, and the same problem on each. I realised that I was trying to change channels on Sky and BT Digi boxes, when i changed to channels on a terrestrial aerial the both remotes worked fully. I can change channels on the digi boxes with the Samsung Smart remote and I thought it should be similar on the standard remotes.
Is this correct, you cant change change channels on Digi boxes with the standard remotes
18-02-2021 05:47 PM in
TV