Tv keeps reverting to terrestrial input source from freesat source

[rogerd]

I recently purchased a  Samsung UE50 TU8507UXXU tv, which has both satellite and terrestrial receivers, as I have a better picture and greater channel choice I chose the satellite input. However if anyone in the family opens the apps and selects “Samsung Tv Plus” and chooses a channel to watch, when finished and returning back to “Tv mode” the input has been changed from satellite to terrestrial mode, I then have to go through the setting sequence again each time to change it back to satellite input (freesat). 
has anyone else experienced this and is there a way to stop it happening?

[Jody Flint]

I really wish this had an answer, as it’s the issue I have.

[sflsgd]

same issue here - drives me nuts

[Chris JH]

Same here. I've unplugged the terrestrial aerial and just use Freesat.  

[knugs21]

I have this problem too but can't get any help from samsung

[Terry63738]

Me too Samsung Frame 43" 2021

[Terry63738]

Literally just solved it. You just need to switch back to freesat. You do this by selecting live Tv app, which currently has no signal. Push the channel select button to bring up the Tv guide. Then press the little button with coloured spots on twice. From there select Aerial type and choose freesat. Not really much of a shortcut, but hopefully answers your issue.

[asdr14]

Hi Terry, I don't think you give yourself any credit mate. That is exactly what I would describe as a shortcut. It took me about 10 secs to resolve this after I saw your msg as I had accidentally pressed the Samsung TV Plus button on my remote. The other way is to retune the TV set which includes wiping your list of favourites and having to figure out how to set your TV up again - 30 mins work at the very minimum. Things like Channel 4 HD are channel 126 so you need to create a favourites list and put everything in the order you want. So you saved me a bunch of time and now I know what to do in future. Anyone else with this problem, Terry above here has figured out how to resolve the problem in seconds, just go into TV Guide, press the 123 button on your remote, move left to the 123 button on the screen and press that which opens up 3 more options. Press the middle one that says Aerial and you can switch between Aerial and Satellite - Awesome. Thanks for figuring it out and taking the time to let the let the rest of us know. Well done!! Cheers Pal, Chris

[Terry63738]

Thanks for your kind words. Glad it helps as I like you was pulling my hair out constantly retuning.

[Spydersweb]

It’s an absolute nightmare not being able to have this stuff documented well enough.  I concur your message was an amazing find just when I needed it.  Saves having to rescan for a satellite signal.