Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

TV black screen

(Topic created on: 20-08-2023 08:37 PM)
MrsRochester
First Poster
Options

Hi

 

I have a ue50tu800k 50 inch tv. My son was watching tv tonight and all was well, then suddenly the screen went black. He swears he didn't -  touch anything. 

We tried: 

Unplugging and waiting

Unplugging and pressing the power button then plugging back in.

Holding the power button on the remote for 30 seconds. 

But....Nothing. 

The TV flickers onto a greyish screen then back to black. The red power light comes on from time to time, the screen goes grey for a second then all off again. 

PS we also tried a different power socket and there is nothing blown or damaged. 

Is it toast? Have i missed any tricks? 

0 Likes
4 REPLIES 4
AaronAJ
Moderator
Moderator
Options

@MrsRochester Let's get to the bottom of this for you. Do you have any external devices connected to the TV? If so, please remove these and try again.

0 Likes
MrsRochester
First Poster
Options

Try which one again sorry? 

0 Likes
MrsRochester
First Poster
Options

Sorry, try what again? Which one should I try? There was a PlayStation plugged in which I’ve now removed. 

0 Likes
MrsRochester
First Poster
Options

The power off thing didn’t work. Tried it with everything unplugged (all external devices). 

0 Likes