13-07-2020 09:16 AM in
On my The Frame 2020 65" I have uploaded a couple of my own photos to use in Art mode. On the photo I uploaded the first day I had the TV I can choose passepartout from several available ones. But when uploading more photos today there are only one passepartout available. The first photo I uploaded still have all the passepartouts to change from.
How do I get the same options on my new photos?
The first photo I uploaded, with the option to choose from different passepartouts using sideways scrolling:
A photo I uploaded a couple of days later, with no possibility to scroll sideways to choose different passepartouts:
13-07-2020 01:31 PM in
Just a couple of images are affected. Images I add "now" work just fine. Deleting and adding the ones not working does not help. Minor problem then, but a bit frustrating not understanding why!
13-07-2020 01:48 PM in
Nice pictures, just a warning dont look at too much art before adding photos. I cant add a single photo as the memory is ful lof art I have previewed.
The frame buisness is to do with the photo size there is a US based Samsung forum that goes into this just 1 pixle to wide and you can only get the shadow frame. If you crop your photo you should be ok, and the crop only as i say have to shave off 1 pixle width, say from 400 x 800 down to 400 x 799 or whathave you.
16-11-2020 10:51 AM - last edited 12-01-2021 12:53 PM
Out of frustration i've created a (free) app to easily resize any image for the Frame. After resizing all matte styles will be availbale. Including "No Matte". (Fullscreen).
01-01-2021 08:51 AM in
i have cropped may pictures to 16.9 all thtsallowed is shadowframe all other options dissapeared.
tried shaving off a pixel no change.
although 16.9 format and cropped using movavi. they are all different sizes as it depends on the original picture.
need a difinitive size of picture and details . if any body knows. vandenbrakel seems to have cracked it . does hisr art tool work for windows and android.
04-02-2021 09:12 PM in
To add photos and to be able to change the passe-partout, it's best to prepare them in 3840x2160 resolution and send them to a smartphone. Connect your smartphone with The Frame via SmartThings and transfer photos to TV from the program. I tried 2 days with a flash drive with poor results, and with SmartThings it went without pain.