Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Sudden "ci+ module or smartcard not recognised" alert

(Topic created on: 14-10-2022 01:48 PM)
5282 Views
Members_GFmVs85
First Poster
Options

The tv in the retirement home I work in suddenly started giving this message on most channels. It always worked fine until 2 days ago when this became an issue. Tried looking for the channels again and a factory reset but everything stays the same, we have the exact same tv on another floor (same signal/provider) and that one still works perfectly. What could possibly be the issue?

0 Likes
1 REPLY 1
TessM
Mastermind
Options

Hi @Members_GFmVs85 ,

 

I think that this post may respond to your question and provide you with the steps to sorted this out: Solved: Common Interface - Samsung Community

If this doesn't help, please do share the TV model here so I can try to look for an alternative solution. The model can be found at the back on a white sticker.

0 Likes