I have a Samsung UE 43 8000tv.
I am unable to turn on the subtitles .
I have tried general> accessibility > subtitles, but i am unable to turn it on, it just keeps saying “ this function isn’t available” and the button is greyed out . I am unable to make it go blue.
I have checked the E Manuel and that doesn’t seem to cover it.
I have pressed the Ad/ SUBT BUTTON on the remote but that takes me back to the accessibility shortcuts.
somewhere I need to re initiate this function.
additionally, I have tried this on various programmes .
Morning all, happy Christmas.
I have tried various different programmes, films, news that should have subtitles.
the problem seems to be that the function of subtitles is off on the TV , as I said it is greyed out and no matter what I try it keeps saying this function is unavailable,
It would seem that somehow the subtitle accessibility has been switched off as it keeps telling me it is ‘disabled’ so I think I need to go into some other menu to re activate subtitles, only I don’t know where to go to do this?