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Smart view not working Note 10+

(Topic created on: 22-06-2020 07:28 PM)
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Lentilbake
Apprentice

‎22-06-2020 07:28 PM

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I have a new Note 10 plus which refuses to mirror using Smart View to one of my nearly identical 4K Samsung TVs. One TV connects fine the other will not connect it just says to try unplugging the TV (which I have tried and doesn't work). I don't think it's the phone as it will connect to other TVs with no problem. My iPad and my wife's Note 9 also refuse to connect to this TV. I've tried resetting the network on the TV and unplugging etc. Any thoughts please!

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2 REPLIES 2
RouDeR
Pathfinder

‎23-06-2020 08:12 AM

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You don't mention your TV model anywhere
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Lentilbake
Apprentice

‎23-06-2020 08:27 AM

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In response to RouDeR

After much messing around it finally started working, I reset the network again, deleted all the allowed devices, shortened the name of my phone (someone said this might make a difference) and then tried again. This time the TV offered the six digit PIN and I was able to connect.  Not sure what it was but it's working now. 

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