10-12-2018 12:00 AM
My smart hub Samsung TV games icon seems to have gone from the menu bar. Anyone know how to get it back? I can’t find it in the apps section. It’s just vanished.
11-12-2018 12:42 PM
Hi @Mylomylo
Which model do you have? Have a go at a Soft Reset on your TV and let us know how you get on, to do this head over to > Settings > Support > Self diagnosis > Reset.
It's worth checking to see if the software is up to date on your TV too, to check go to > Menu > Support > Contact Samsung.
13-12-2018 12:30 AM
Which one specific? Fix for me turn off TV > unplug Gaming device from HDMI > power on TV. > Power on Xbox then put into HDMI port it will assign correct icon
20-12-2018 11:35 PM
I have the same issue with my un48h6400. The games icon is gone. I reset and updated the smart hub. still the same. Asking for help through the support on the menu, no one got back so far.
22-12-2018 11:25 AM
Do what I suggested above
29-12-2018 10:27 PM
Same problem with my H6400. i try everything (Firmware update, smart hub reset, Factory Reset)
30-12-2018 06:09 PM
The fix is: Unplug game device from the HDMI in back of the TV
Turn off TV and gaming device
Turn on TV FIRST
Turn on gaming device
Connect HDMI to TV from gaming device while powered on. The TV will then find and add the logo. You can check by pressing the source button to see what is connected.
30-12-2018 07:25 PM
I don`t have any device plugged in. The problem is with the games section in “Smart hub” with the game apps. Just disappeared
(image from the internet)
26-01-2019 11:39 AM
Hey, I have this problem, the xbox logo doesn’t appear on my NU7093, I tried what you suggested above but it didn’t change anything, do you have any idea?
30-01-2019 01:16 PM
Is the game app in smart hub not discontinued?