smarrthings app issues on series 8 tv

[jimjam88]

hi everyone, I bought a Samsung TV UE55TU8507UXXU for smarrthings..  series 8 tv

When I get to the smarrthings app and I am signed into my Samsung smartthings account it is saying there are no devices or scenes registered.

Can anyone help? 

[SaudA]

Hi @jimjam88, can you check the following:

* Each device must be connected to the same Wi-Fi or other wireless network.
* For interoperability through SmartThings, all the devices should be registered with a single Samsung Account.

* Ensure that the device is compatible.

Is this all correct?

[jimjam88]

yes all of those things are correct, all on same WiFi, each device registered to same Samsung account. it is strange and frustrating, but I appreciate any advice @saudA

[jimjam88]

Still no answers from Samsung. Buyers beware in the UK. smartthings does not work on the TV's as stated