Sky Q connection

[NismoBlue]

Hi.

Which is the best way to connect my SKY Q box to my Samsung QN800 TV & Samsung Q950T sound bar? Currently I've got the Sky Q box connected to the HDMI 1 on TV one connect box & the TV one connect box HDMI(earc) connected to the HDMI(earc) on the sound bar. I'm asking because I'm getting Lip sync issues. 

[xSteveuk]

Hi,
Try below

Connecting the Soundbar to your Sky Q Box

Connect the TV with the Sky Q Box via the HDMI cable. The cable itself is included in the package of the Sky Q Box.

The cable itself should be provided for in the Soundbar package

Connect soundbar to the TV

[NismoBlue]

Hi Steve, 

Thanks for the reply.

Can you tell me which HDMI Ports for each connection? 

[Alfsdad]

I have my soundbar connected using a digital audio cable. Sky Q box directly to Samsung soundbar. For sound. Then separate HDMI from Sky Q box to Samsung TV. Using port 2 for UHD 4k picture. Great picture and sound . No lip sync issues at all.

[NismoBlue]

Hi. Alfsdad

Thanks for the reply. 

I was advised to use a certified HDMI cable because I won't be able to get Q Symphony or Dolby Atmos using a digital audio cable. 

[Alfsdad]

I was advised by Sky Tech team to use the setup I described as there is an issue between Sky Q boxes and some Samsung TV,s. Which manifests itself as lip sync issues.

[NismoBlue]

Thanks

I was unaware of any issues 

[BeamMeUp]

Excuse me being a novice here... are you saying you connect your soundbar to the TV using ARC (=the digital audio cable)?  then the sky box to the sound bar using HDMI? then another HDMI from the Sky box to the TV?   Does an optical cable feature in this set up at all?  Thanks for any help!

[Alfsdad]

No ARC uses HDMI cables. On the back of the Sky Q box is a port to use a digital audio cable. It's fibre optic cable. From this port to a similar port on the soundbar. Carries sound only. The HDMI from the Q box to the TV using the port on the Samsung TV that supports UHD 4K. Hope this is easier to understand.

[BeamMeUp]

Yes! I just ordered an optical cable. Many thanks