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Series 7 55" 4k uhd backlight problem

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The tv itself is around 7 months old, since February it has got progressively worse until today, where it seems to be gone altogether.

Is this a common fault? Screenshot_20200331-041938_Gallery.jpg

 

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First Poster

20200331_044433.jpg

 

 

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Well its been 2 weeks and I'm still waiting for someone from Samsung to get in contact.  

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