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Original topic:

Samsung UE55MU7000 arc no sound

(Topic created on: 02-05-2019 10:18 PM)
xelaim
First Poster
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TV

Hello,

 

I have a Samsung UE55MU7000 tv in combination with a Sony HT-RT3 soundbar.

I have them both for about a year now. Until now i exclusively used the optical cable, but due to circomstances i now also want to use headphones. So my thinking was to put the headphones on the optical out, and connect my soundbar using arc. Using a new hdmi 2.0 cable (also tried another cable), i connected everything, set all the right settings on my soundbar and my tv. But i can't get any sound.

 

The sound output is set to HDMI, I use the youtube app to test, and pcm as sound output (also tested with dolby digital). Anynet+ is also turned on.

 

Whe i use the volume button on my remote, my sound system acknowledges the volume change, so the connection seems fine.

 

Anyone any ideas of things i could be forgetting?

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AndrewL
Moderator
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TV
@xelaim: Looking at your setup it may be more beneficial to connect a Bluetooth Headset to the TV and select them as the output source as and when you need to: Settings > Sound > Sound Output > Bluetooth Speaker List.
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