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Samsung UE43RU7025

(Topic created on: 23-02-2020 04:34 AM)
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luisfreitas
Apprentice
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Good night, folks,

 

I recently bought this TV, the picture is OK, but somehow I can't find the HDR and the UHD COLORS anywhere in the options. Is there any problem with the TV? Or those options only appear when I connect any device supporting HDR and UHD COLORS?

 

The only thins I have connected is a TV BOX in HDMI1.

 

Thanks in advance!

 

 

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4 REPLIES 4
AndrewL
Moderator
Moderator
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@luisfreitas: If an external UHD player is connected to the TV, use the HDMI UHD Color function to convert the TV's HDMI connector to a mode optimised for the UHD 50P/60P signals.

Settings > General > External Device Manager > HDMI UHD Color > Select the port that the device is connected to > On.

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luisfreitas
Apprentice
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@AndrewL but so far that option doesn't appear either...is it something wrong with the tv? Or do those options really just appear when I connect, for example, a ps4 pro?
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AndrewL
Moderator
Moderator
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@luisfreitas: I believe so - the connected device would need to be UHD ready in order for the option to be available in External Device Manager.
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luisfreitas
Apprentice
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@AndrewL I will try it with my PS4,  I believe the 1st model also has now the 4K ability and the HDR. I will get to you after I tested it. Thanks for your help! :smiling-face: