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Samsung TV randomly started loading up with TV Plus instead of HDMI 1 all of a sudden.

(Topic created on: 06-09-2024 12:46 PM)
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Maxton
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I have a UE50MU120 Samsung UHD TV and it's just randomly started loading up TV Plus instead of the usual HDMI 1 which i'm used to, and to be honest it's kind of infuriating. Now i've read around forums and a lot of people have solved this by going into General > Smart Features and disabling it that way. My problem is my TV doesn't have that option.

I'm stumped at this point, and not sure why it's auto starting all of a sudden. Usually if there was no input when I powered on the TV it would say no signal, any help would be appreciated.

IMG_20240906_122911.jpg

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2 Replies
AndrewL
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@Maxton: In the Smart Features menu shown in your screenshot, please try disabling 'Autorun Last App' (so the blue circle to the right of the setting is removed). Let me know if this helps. 

Maxton
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Both are already disabled in that pic, tried enabling and disabling a couple of times but same result.

I even disabled wifi and TV Plus still loads up automatically on startup (obviously doesn't play anything) but just stays on a black screen until I manually change the source on the remote to HDMI 1. I'm also using the latest firmware.

I'm so confused why this has started happening all of a sudden.

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