03-10-2022 05:43 PM
My Samsung TV which is attached to a satellite dish pointing to the Astra2 E satellite has lost all the freeview channels after it updated itself with Samsung TV plus. No matter what I do and which settings I use I am only getting shopping channels and paid Sky which I don't have. I am ready to ditch Samsung for this uncalled for interference.
03-10-2022 06:36 PM
03-10-2022 06:51 PM
Hi @Members_hMq7Kug Do you mean Freestat rather than Freeview? For Freeview you need a Freeview Tv or box and a working aerial pointing in the direction of the Transmitter https://www.freeview.co.uk/help/equipment
if you are using Freestat have you tried scanning again, you may be advised to do a Factory Reset if still issues,assuming no problem with the satellite Dish. see some more information here https://www.freesat.co.uk/help//general-troubleshooting , though likely you are using inbuilt version rather than Box.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
03-10-2022 11:50 PM