03-10-2022 03:03 PM in
Model no: UE66KU6400U
Type no: UE55KU6400
I’ve had my Samsung 55” tv for just over 5 years and today I woke up to a horrid burning smell which is coming from the back of my TV. I Tried turning it on and it made an odd pulsing sound and eventually the picture came up but now there is a dark shadow down one side of my screen. I shocked this has happened as I’ve got a Samsung tv in the bedroom which is 12 years old. Is there anything that can be done to fix it?
03-10-2022 03:10 PM in
@Nicole B84 We are very sorry to hear this. If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.