Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Samsung tv + black screens

(Topic created on: 27-01-2021 06:27 PM)
410 Views
Weaver13578
Student
Options

Although I can receive my normal tv channels via my aerial, for the past 2 hours or so I have been unable to watch and of the streamed channels via the guide. All I get is black screens. Any ideas?

0 Likes

2 Solutions


Accepted Solutions
Solution
CarlH
Moderator
Moderator
Options

Hi @Weaver13578 , can you confirm the full model number of your TV? You can find this on the back on a white sticker. 

View solution in context

0 Likes
Solution
Weaver13578
Student
Options

Hi, and thank you for your rapid reply. Woke up this morning and found that tv is back to normal and I'm actually watching the movie sphere channel at the moment. So glad because the tv is anchored to the wall and it would be difficult to access the model number. That said, I will find my order later and copy the details from that just in case the problem returns. Thank you again.

View solution in context

0 Likes
2 REPLIES 2
Solution
CarlH
Moderator
Moderator
Options

Hi @Weaver13578 , can you confirm the full model number of your TV? You can find this on the back on a white sticker. 

0 Likes
Solution
Weaver13578
Student
Options

Hi, and thank you for your rapid reply. Woke up this morning and found that tv is back to normal and I'm actually watching the movie sphere channel at the moment. So glad because the tv is anchored to the wall and it would be difficult to access the model number. That said, I will find my order later and copy the details from that just in case the problem returns. Thank you again.

0 Likes