30-01-2019 11:28 AM
Hi,
My TV will not connect to network, it is like it cannot read the router information correcly and is generally behaing erratically. Also, when I perform a reset it only allows you to select Portugal or Spain as locations.
I've tried everything I can think of, reboot outer, renewing IP address etc, but nothing seems to make a difference.
Othere samsung devices connect just fine.
Any advcie welcome.
23-11-2019 11:23 PM
Hi
enter on remote control while the TV is switched off
info
menu
mute
on
If that code don't work please try
Mute button
number 1
Number 8
Number 2
On button
Will take you to service menu. scrol down to secont option and than press arrow right you will see that you nee to change your wiFi area to letter A
if this doen't work try udating Firmware
if tha doesn't work connect with cable
if you don't like teh idea of the cable you need to buy new TV as this one will cost more to repair than new one to buy