23-07-2023 04:50 PM in
hi, I’ve got the Samsung series 7 tv. When I’m watching apps through sky like Netflix Disney or Apple TV. When I watch the 4K/uhd stuff I get a black screen for a split second every couple of mins or so. This is so annoying when watching stuff. Anyone help me with this?
23-07-2023 08:45 PM in
Hi @Singleton46 is the flickering issue only on the sky apps in 4k, aware some issue were reported in the past and Sky were looking into it. Ensure you have the latest update for TV/Skyq, coud also try Rebooting Box. check also that ECO mode switched off on Tv,if Eco Mode used on Sky Box could try another setting. 4k/HDR requires higher Data transfer speeds but a modern high speed HDMI cable should suffice, may wish to try another cable but should not spend too much. Some information here https://thehometheaterdiy.com/will-a-4k-hdmi-cable-improve-picture-quality/
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .
23-07-2023 09:12 PM in
Hi, I’ve only ever used the sky apps rather than download them separate on tv just coz it’s easier with the sky app. I will look at them settings when get chance to and see what happens. Thanks for some help.
24-07-2023 11:24 AM in