Hi All,
I have some issues with the monitor specified in the subject and thought maybe a firmware update could address that: the monitor blinks / goes black randomly just as when the computer goes to sleep mode. (Also, the very left of the panel has some, few pixel-wide display glitches from top to bottom that the service could not address yet. To be clear, I do not expect this latter to be solved by any software updates.) The current software version on the monitor is M-A6U00SGZA-1004.0, while the last available one on the product page is 1016, so there is some hope...
- Too bad that the site contains no information whatsoever on what the update file would address and if it worth at all for me to spend any time with it.
- Despite I formatted a USB stick to FAT32 (also tried with exFAT) , the monitor does not recognize the copied update file on it. Of course, I copied to the root directory as per the instructions right after extracting the downloaded ZIP file. I did not rename it either: M-A6U00SGZA-1016.0[7DAB].Bin
- The on-display message says: "No update found on your USB device. Please chech your USB device and try again. (File name: M-A6U00SGZA-****)" I guess I can exclude that formatting the drive is not up to par as it sees that but not the update file, which is on the device actually.
- Could anyone provide me any advise how to proceed?
- If anyone has any information on the change log, please be so kind to share as it may not resolve the issue at all and I may very well just waste my time with it.
Thank you for any assistance you can provide.
