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Faulty Smart TV UE50BU8510KXXU

Posted by 13-10-2025 12:40 AM in TV

I own the prettiest 50 inch white frame slim Crystal UHD TV. Purchased from EBay 26 months ago £667, she is a beauty…well until 5 days ago where TV... View Post

13-10-2025 05:48 AM

If your TV is out of warranty. Which is likely. Then to get a repair agent to assess and repair will... View Post

Samsung The Frame - Picture Upload via App does not work

Posted by 12-10-2025 10:20 AM in TV

Hi, my TV does not upload any picture I try to set as picture for the art mode. Does anyone know this problem? View Post

12-10-2025 11:25 AM

Thank you so much! The suggestion in the reddit comment actually worked! 🙂 View Post

One connect cable for samsung , I NEED A 10M+ one CABLE for my QE55S95FA,

Posted by 11-10-2025 07:21 PM in TV

Will a one connect cable VG-SOCR15/ZA FIT MY SAMSUNG QE55S95FA, i need a longer cable, 10m or 15m . View Post

Smart view

Posted by 11-10-2025 04:06 PM in TV

My samsung a56 5g is not connecting to my samsung Neo Qled 8k TV when I connect it through smart view. When I connect it the TV goes blank and only... View Post

14-10-2025 11:53 PM

Its a neo Qled 8k samsung TV and my phone is samsung a56 5g View Post

UE48JU6400K - software version 1580

Posted by 11-10-2025 07:48 AM in TV

Good morning, I have a Samsung UE48JU6400K which is running software version 1580. The software version hasn't updated in a while. I... View Post

11-10-2025 11:16 AM

Hi @harlequinman Welcome to the Samsung Community 😀 Actually online it is showing 1570 from 2022 wh... View Post

AI popup turns off program

Posted by 11-10-2025 06:54 AM in TV

I have an issue with a new NeoQLED TV. I have not activated AI features, yet when I watch a program, let's say a movie, in the middle of the... View Post

13-10-2025 07:31 PM

Final outcome, to solve the issue I had to factory reset. It's painful to go through the whole setup... View Post

Samsung TV Not responding to remote anymore

Posted by 11-10-2025 03:46 AM in TV

My TV will power on, however, I get the message: "Samsung Plus is not available due to network problems..........". Once turned on, the... View Post

11-10-2025 05:20 PM

That is what I figured…thank you! View Post

s95f + BN39-02395A

Posted by 10-10-2025 10:50 AM in TV

I am considering using the One Connect Cable with part number BN39-02395A for my Samsung S95F TV. Before making a purchase, I would like to confirm... View Post

Bluetooth

Posted by 09-10-2025 12:43 PM in TV

I have the UE40KU6470 model. Can I use a Bluetooth dongle or the likes so I can use my Bluetooth headphones? Thanks View Post

23-10-2025 04:56 PM

Why can't I get the sound on my Samsung UE40KU6470 tv when my husband is using his Sony headphones? View Post

S95F USB update not possible

Posted by 06-10-2025 05:40 PM in TV

Hello, several of us are experiencing this issue on an S95F (65"). We are on update number 1126, and version 1131 is available for download on... View Post

03-02-2026 07:33 PM

Same here, it does not work... View Post

new tv

Posted by 06-10-2025 02:13 PM in TV

I recently bought a new Samsung TQ77S90DAEXXC after my old Samsung stopped working just two years in. It took me two months to get a replacement,... View Post

06-10-2025 03:47 PM

Hi @sven51 Welcome to the Uk/Ireland Samsung community As you have mentioned Webbhallen for referenc... View Post

Faulty samsung tv

Posted by 06-10-2025 11:27 AM in TV

I purchased a samsung qled tv 2 years ago that has now packed in with a samsung recommended repair company wanting £600 to fix it obviously samsung... View Post

09-10-2025 01:48 PM

oh right,hopefully you will have a satisfactory resolution. View Post

QE55Q7FAM - Remote keeps disconneting and requires pairing

Posted by 06-10-2025 11:03 AM in TV

Hi,Old TV QE55Q7FAM work nice and fine. Lately (for 3 months) original remote stops working. After battery change and repeated paring it work for... View Post

08-10-2025 12:20 PM

I found root cause.I attached to One Connect box USB BT dongle from Logitech K400 keyboard. Only thi... View Post

Is there anything I can do with a dead S95c?

Posted by 05-10-2025 09:05 PM in TV

I was expecting the TV to last longer than it did. Only got 2 years out of it and since it's out of warranty, the repair guy said parts and... View Post

06-10-2025 10:18 AM

@kevfsctor I know there is not a single consumer rights Act in the US and there is a mixure of Feder... View Post

Picture freeze.

Posted by 05-10-2025 02:29 PM in TV

Model UN55NU7100F1ZA Version C906/ UNUT100 has issues with the picture freezing when streaming. It’s not a network problem. Just the TV.... View Post

Samsung Gallery not synchronising

Posted by 05-10-2025 02:37 PM in TV

Hello folks, Was trying to show friends some kayaking pictures and downloaded the gallery app to my TV but it's not synchronising with... View Post

Tuner will not pick up any TV channels (Switzerland)

Posted by 05-10-2025 11:45 AM in TV

Hi, I'm located in Switzerland. I bought a new TV last week, and set up the apps and wifi to work, but couldn’t... View Post

18-10-2025 06:05 PM

I found a solution with the Swiss Samsung customer care. I had to search manually and they gave me t... View Post

NEO QLed extended warranty not being honoured

Posted by 04-10-2025 08:27 AM in TV

Hi, Bought a NEO QLED back in 2022, and made sure I got an extended warranty from Samsung, got a mail for the same with some kind of code in it.... View Post