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Samsung Q800T - slow internet connections

Posted by 15-02-2022 10:43 PM in TV

Hello! I've been facing slow internet connection, tested on the browser app and the netflix app. I was able to perform multiple tests... View Post

15-02-2022 11:10 PM

The TV has a Gigabit ethernet net card. Are you using CAT 7 cable? View Post

The Frame (2021), UPNP gets randomly disconnected with the latest firmware

Posted by 10-02-2022 05:58 PM in TV

Hi everyone! I own The Frame 65" 2021 tv from May 2021. Recently, I have noticed a problem where it gets randomly disconnected while watching... View Post

15-02-2022 09:29 PM

Hi, I am getting the exact same issue as you. My NAS is working fine, so it should be the issue o... View Post

Q90T/Q95T : Purple Ghosting (even with firmware 1460.9)

Posted by 28-09-2020 05:44 AM in TV

Hey everyone...So I have a question about Inverse Ghosting on my 55Q90T while playing on a PS4 Pro and a PS3 (I don't have a PC or a Xbox to... View Post

15-02-2022 08:26 PM

Q60R here, 1392 firmware... inverse ghosting in dark areas in games, with or without game mode, w... View Post

Reset PIN/Forced factory reset

Posted by 25-08-2018 02:44 PM in TV

Hello guys! I own a Samsung Smart TV UE4EMU6172U, and after using for some time, I made the decision to factory reset it. The problem is that I... View Post

15-02-2022 08:08 PM

I don't know who you are, but right now I love you! The 2a solution worked for me despite havin... View Post

Network pop up's

Posted by 15-02-2022 05:51 PM in TV

Hello My Samsung tv keeps getting network pop up's in the top right.. Always asking if I want to connect with a wire.. Im already connected... View Post

15-02-2022 06:00 PM

Hi, This page may be helpful to you Connect your Samsung TV to the internet https:... View Post

High pitched noised on my QE55Q80T TV while it's off

Posted by 13-09-2021 11:42 PM in TV

Hello all, I recently came to a problem with my fairly new (half a year old) TV, specifically model QE55Q80T. The thing is, that after some time... View Post

15-02-2022 01:19 PM

Hey! Did you find a fix for that? I'm having the same issue with a smart monitor with Tizen. Than... View Post

Upgrade One Connect Box Q9FN?

Posted by 27-07-2020 07:30 AM in TV

When Samsung reps were trying to sell TVs over 2 years ago (JS9000, KS9000, Q9FN), they constantly sold them on the premise Samsung will release... View Post

15-02-2022 01:17 PM

Sorry but as far as We know this feature will never be introduced also that tv is great, as it... View Post

Smart Hub is being updated. Please try again later.

Posted by 10-02-2020 01:46 AM in TV

I'm having the same problem everyone else is having. The recommended solutions are not working. Samsung caused the problem. Samsung needs to... View Post

15-02-2022 12:34 PM

We were 24 hrs from buying a new TV because of the error message 'smart hub is being updated'. Tr... View Post

Web browser on Samsung 6 Series

Posted by 14-02-2022 11:30 PM in TV

I have been trying for the longest to lock the web browser on my Samsung 6 Series smart TV but I always receive the message “This app cannot be... View Post

15-02-2022 09:06 AM

Unfortunately you can't, but you can just remove from main Smart Hub. Press the down button on re... View Post

Volume from Bluetooth headphones.

Posted by 26-01-2018 04:04 PM in TV

Hi everyone! I hope someone can help me with an issue I'm experiencing with my Samsung 65" Curved TV, model UE65HU7200, with software... View Post

14-02-2022 08:38 PM

My solution was to first, pair the Bluetooth device and connect to it. At this point TV audio sh... View Post

Multi-track audio playing two languages simultaneously

Posted by 14-02-2022 12:41 AM in TV

I am trying to watch a football game on NBC (Super Bowl) over the air - no cable. My local station is sending out the Spanish language signal. I... View Post

14-02-2022 06:36 PM

Thanks. I thought I was going crazy. View Post

WiFI with Hidden SSID

Posted by 14-02-2022 02:14 AM in TV

I have a Samsung 7 Series 49 inch smart TV (#UA49RU7100RXSG). I have a WiFi connection where the SSID is hidden due to security issues. I have to... View Post

14-02-2022 05:39 PM

Hi @MKPD30 Can you check your Router settings in the admin page? You should have informati... View Post

QE55Q60R

Posted by 22-03-2021 09:45 PM in TV

Purchased this TV at the back end of October 2019 and have enjoyed a good number of hours watching it. Yeah, it occasionally turns itself back on... View Post

14-02-2022 01:16 PM

Hi Chris Did the logic-board replace help finally ? - as i'm having the exact same problem here... View Post

QN95A BBC iplayer Picture Clarity Settings settings disabled after 1708 update

Posted by 09-09-2021 02:04 PM in TV

Since the update last week I have just noticed that picture clarity settings is disabled for all picture modes for BBC iPlayer. No motion smoothing... View Post

14-02-2022 01:13 PM

Hi Mark, this isn't helpful at all for you, but I have exactly the same issue which persists into... View Post

Is this to be expected?

Posted by 11-02-2022 09:27 AM in TV

Hi, We just bought two new The Frame TV's, one 65" and another 85". After a few days of watching the big screen in the living room we... View Post

14-02-2022 01:08 PM

Hi again, Thanks for your input. After having both the store Support, and the Samsung Support c... View Post

I can’t connect my Nintendo Switch to Samsung TV.

Posted by 04-04-2020 05:27 PM in TV

It's not problem with HDMI or dock station. View Post

14-02-2022 04:50 AM

For me switching the tv resolution to 480p under tv settings in the switch settings did the trick... View Post

Samsung AU7000 TV volume goes up to 100 on its own

Posted by 11-02-2022 02:33 PM in TV

My tv volume goes up on its own to 100. even if i turn the volume down it still goes up to 100. even tried taking the remote batteries out. it is... View Post

14-02-2022 12:38 AM

Someone pranking you who has a Samsung or universal remote? Just saying if you tried all the abov... View Post

Q80R firmware 1392 causes frequent cold boots (QLED logo at startup)

Posted by 07-02-2022 09:50 PM in TV

Two observations regarding Samsung firmware on 2019 model QE55Q80R: 1. Firmware is updated automatically despite automatic updates disabled in... View Post

13-02-2022 08:00 PM

After resetting TV (menu General / Reset) issue with cold boots seems to be gone. View Post

Smart TV UE50NU7400 new firmware 1320.4

Posted by 17-09-2021 08:39 AM in TV

Hello everyone! To my amazement last night I received (after one or two years) a new update for the smart TV that brings the software to version... View Post

13-02-2022 05:45 PM

I believe that the Samsung HW-Q950A is the The Nvidia shield 2019 will give Atmos when dire... View Post

UE55JS8500 Light Bleed - Product Fault

Posted by 14-11-2019 06:44 PM in TV

Hello, I own a Samsung UE55JS8500 curved UHD TV. I have owned it for about 2 and half years or so. Recently it started developing black... View Post

13-02-2022 05:07 PM

I have the same problem with a UE55JS8500TXXU, light bleed and also back light 70 % gone. I ha... View Post

About the poor Customer Service of Group FX (Samsung UK support subsidiary)

Posted by 23-03-2018 12:04 PM in TV

Hi everyone, I have just looged a formal complaint with the Samsung Customer Support of this. If you are based in London and want your... View Post

13-02-2022 05:03 PM

My Samsung American fridge in France died after the house was struck by lightning, in spite of mu... View Post

Q90T Hard Drive and spec requirements

Posted by 13-02-2022 11:31 AM in TV

What is the max hard drive capacity for the Q90T TV? What are the drive specs required? I'm hoping I can use a self powered SSD USB only. View Post

13-02-2022 02:16 PM

Thanks very much @AndrewL View Post

2 Samsung TV's in the same room

Posted by 12-02-2022 10:18 PM in TV

2 Samsung TV's in the same room. Any chance I can control them independently with a remote? View Post

13-02-2022 02:13 PM

@Dan_c1: I'm not quite sure what you mean. It won't be possible to control both TVs using the... View Post

Picture Clarity settings unavailable in BBC iPlayer and app keeps logging out

Posted by 13-02-2022 08:41 AM in TV

I have had a QE55QN95A for a week (amazing TV), but there is a strange issue where in the BBC iplayer app Picture Clarity settings are greyed out... View Post

Samsung frame 2021 75" XBox Series X

Posted by 14-01-2022 07:49 PM in TV

I just purchased the TV above and I regret it more than you can imagine. I've been saving for a TV that offers 120Hz and wife wanted to have... View Post

13-02-2022 07:55 AM

Thanks! It works for me also! Little hint: I don't have old remote. But I managed to enter to ser... View Post

Samsung qn94a

Posted by 13-02-2022 07:39 AM in TV

I got samsung qn94a 75inch in front room and qn94a 55inch in bedroom I noticed yesterday that the 55inch version is brighter than the 75inch in hdr... View Post

Blue light

Posted by 10-02-2022 08:32 PM in TV

Can you please advise if the £300 cashback on selected TVs can still be claimed if you use your blue light discount please as it is advertised that... View Post

13-02-2022 12:07 AM

Thank you for your response View Post

Fix inverse ghosting issue (Q60R)

Posted by 12-02-2022 08:53 PM in TV

Fix this inverse ghosting issue via update its annoying!! https://www.youtube.com/watch?v=6DuipmPlsMk ... View Post

PC Cast to TV used to work now immediately disconnects

Posted by 15-10-2021 02:52 PM in TV

I used to be able to cast my PC to my Samsung 8 Series (65) TV with no problem. In the past few months, something has changed. It says it connects... View Post

12-02-2022 02:14 PM

Unfortunately no, I have not found an answer to why my Samsung TV immediately disconnects from my... View Post

Hdr on samsung tu9000 86inch

Posted by 08-02-2022 10:54 AM in TV

Hi i have a samsung tu9000 86inch tv. While watching hdr on disney+ the scènes are way too dark. Also i can't find any firmware updates. ... View Post

12-02-2022 01:22 PM

Hi @Members_3bSUPqI ok, for movies I prefer Standard Mode usually. According to this review... View Post