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Is there any fallback if an update goes wrong?

Posted by 18-02-2022 02:23 PM in TV

I have a QE55Q75TATXXU TV. I'm getting the spinning blue beachball of death a lot on Britbox. Their support suggested checking for updates on... View Post

18-02-2022 10:07 PM

Many thanks. Always good to have some real-life experience. View Post

Adverts in EPG

Posted by 10-02-2022 06:45 PM in TV

Why am I seeing adverts in my Samsung TV EPG all of a sudden? How can I disable them? I would not have bought a Samsung TV if I knew this would... View Post

18-02-2022 09:59 PM

Just wanted to say thank you. Your solution worked for me. No more adverts. Thanks View Post

Unable to update firmware on Smart TV (QE55QN700ATXXU)

Posted by 20-11-2021 12:25 PM in TV

I have a Smart TV (model: QE55QN700ATXXU) and am having issues with updating the firmware. The firmware on my device is apparently version 1015... View Post

18-02-2022 02:57 PM

All of the above does not inspire me with any confidence re Samsung firmware updates View Post

Samsung AU9000 Smart tv

Posted by 18-02-2022 02:48 AM in TV

Hi when trying to use Internet browser mouse cursor not showing up, I have tried to connect USB mouse and Bluetooth mouse everything connects ... View Post

18-02-2022 09:40 AM

Thx for advice unfortunately still not working turned ff TV waited for a while, done TV reset no... View Post

Samsung Q80T - can I buy additional remote?

Posted by 22-12-2020 07:57 PM in TV

Hey guys, I bought Q80T and got only one small remote controller. Is there any way I can buy the regular one? View Post

18-02-2022 08:42 AM

The Samsung Smart Control remote replaces several remote controls by acting as a single control u... View Post

Network Cable Disconnected/Connect message

Posted by 06-10-2020 07:25 PM in TV

Have Samsung got an answer to this irritating issue? Intermittent and sometimes frequent "Network Cable disconnected" message followed by... View Post

18-02-2022 08:24 AM

I’m connected by LAN. With tested cables. I don’t believe this is a physical issue. This is a Sam... View Post

au7100

Posted by 20-01-2022 04:03 PM in TV

So every where that advertises this tv states it has voice commands. After ordering it I find out this isn't the case at all. There's not... View Post

18-02-2022 08:17 AM

Follow these steps and you can get Alexa to control the TV : Open the Alexa app.Select the icon... View Post

Beware broken TV zero support

Posted by 18-02-2022 07:32 AM in TV

Please beware about buying TVs from Samsung, broken out of the box, lied to about when it is going to be fixed, when engineers arrived unable to... View Post

Yellow tint on 43 inch frame tv

Posted by 14-08-2021 10:02 AM in TV

Hi , anyone give some advice please . I have a 43 inch Samsung frame tv and now when I’m art mode there is a heavy yellow tint . There us no white... View Post

18-02-2022 12:50 AM

I have the same. An egg shaped yellow hue in the center of the screen that only shows up in art m... View Post

NVIDIA Shield and universal remote

Posted by 17-02-2022 11:00 PM in TV

I have a Q7F tv with an NVIDIA Shield Pro connected via HDMi and a Sonos Playbar using optical out I have been able to set the universal remote... View Post

Screen going Black on my new QE65QN800A

Posted by 27-08-2021 11:40 AM in TV

My new 8k QE65QN800A Problem is that TV screen is keep going black for a few seconds at a time. Very frustrating as you miss parts of the... View Post

17-02-2022 05:37 PM

Hi, I have not managed to get an answer to the problem. I cannot use the TV above 8 bit bec... View Post

BT Sport Error VC019 Code on Q80A TV

Posted by 17-02-2022 11:29 AM in TV

I have BT Sport App on Q80A TV that I purchased Dec 2021. I can play Live streams on BT Sport but on anything on demand I get VC019 error code. ... View Post

Dark cloud patch

Posted by 08-02-2022 03:00 PM in TV

I’m sure this has only appeared in the last few days (had the TV since Sept last year) but a dark patch which is particularly visible on... View Post

17-02-2022 09:28 AM

The Samsung approved repairer has been out and said it needs a new panel so that is on order to b... View Post

Frame TV not switching on / Waking up from sleep with motion setting

Posted by 05-01-2020 12:33 PM in TV

Hi, I have set my 43" Frame TV (2019) to sleep after 2 hours of not detecting motion (Night mode is turned off). It does switch off... View Post

16-02-2022 04:57 PM

Well that sucks, I bought 3 of these things purely because of the art option, daylight and moveme... View Post

Samsung Smart TV Airplay function not working

Posted by 20-05-2019 03:02 PM in TV

I have just gotten a new update on my samsung tv 2018 version, there is additional menu "Airplay settings", however although its... View Post

16-02-2022 04:29 PM

Txs for the info, but I remain confused. There are tons of Airplay server apps, but what confus... View Post

Teletext

Posted by 16-02-2022 01:46 PM in TV

I have au7000 55 inch.i have one problem i cant see normal teletext in it.in setting teletext is undefined.please help me View Post

16-02-2022 04:08 PM

@Amir58 unfortunately looks like Digital Text not possible on models from 2020 onwards. Coul... View Post

UE40KU6400U TV's sound and picture are not in sync.

Posted by 16-04-2017 06:31 PM in TV

I recently bought the TV. It's great ... but I don't seem to be able to get the picture and sound in sync. It's a very basic... View Post

16-02-2022 11:37 AM

Recently bought a Samsung crystal 4k 55 inch. Audio comes before the video, tried resetting, d... View Post

HW-S60A switches off and mutes tv

Posted by 21-01-2022 10:25 AM in TV

Hi hope u can help, my soundbar is linked to my Samsung TV but it keeps switching off so no sound comes out of Samsung TV and when u try turning... View Post

16-02-2022 10:22 AM

Hello, is the soundbar connected to the TV using the optical cable? Because in that case that's a... View Post

Screen issue

Posted by 07-08-2021 06:31 PM in TV

Anyone know what this is? Never been hit/smacked against… just turned it on one morning and had this View Post

16-02-2022 01:45 AM

I have the same issue on my tv very similar streak. Did anyone ever find out about the answer to ... View Post

Samsung Q800T - slow internet connections

Posted by 15-02-2022 10:43 PM in TV

Hello! I've been facing slow internet connection, tested on the browser app and the netflix app. I was able to perform multiple tests... View Post

15-02-2022 11:10 PM

The TV has a Gigabit ethernet net card. Are you using CAT 7 cable? View Post

The Frame (2021), UPNP gets randomly disconnected with the latest firmware

Posted by 10-02-2022 05:58 PM in TV

Hi everyone! I own The Frame 65" 2021 tv from May 2021. Recently, I have noticed a problem where it gets randomly disconnected while watching... View Post

15-02-2022 09:29 PM

Hi, I am getting the exact same issue as you. My NAS is working fine, so it should be the issue o... View Post

Q90T/Q95T : Purple Ghosting (even with firmware 1460.9)

Posted by 28-09-2020 05:44 AM in TV

Hey everyone...So I have a question about Inverse Ghosting on my 55Q90T while playing on a PS4 Pro and a PS3 (I don't have a PC or a Xbox to... View Post

15-02-2022 08:26 PM

Q60R here, 1392 firmware... inverse ghosting in dark areas in games, with or without game mode, w... View Post

Reset PIN/Forced factory reset

Posted by 25-08-2018 02:44 PM in TV

Hello guys! I own a Samsung Smart TV UE4EMU6172U, and after using for some time, I made the decision to factory reset it. The problem is that I... View Post

15-02-2022 08:08 PM

I don't know who you are, but right now I love you! The 2a solution worked for me despite havin... View Post

Network pop up's

Posted by 15-02-2022 05:51 PM in TV

Hello My Samsung tv keeps getting network pop up's in the top right.. Always asking if I want to connect with a wire.. Im already connected... View Post

15-02-2022 06:00 PM

Hi, This page may be helpful to you Connect your Samsung TV to the internet https:... View Post

High pitched noised on my QE55Q80T TV while it's off

Posted by 13-09-2021 11:42 PM in TV

Hello all, I recently came to a problem with my fairly new (half a year old) TV, specifically model QE55Q80T. The thing is, that after some time... View Post

15-02-2022 01:19 PM

Hey! Did you find a fix for that? I'm having the same issue with a smart monitor with Tizen. Than... View Post

Upgrade One Connect Box Q9FN?

Posted by 27-07-2020 07:30 AM in TV

When Samsung reps were trying to sell TVs over 2 years ago (JS9000, KS9000, Q9FN), they constantly sold them on the premise Samsung will release... View Post

15-02-2022 01:17 PM

Sorry but as far as We know this feature will never be introduced also that tv is great, as it... View Post

Smart Hub is being updated. Please try again later.

Posted by 10-02-2020 01:46 AM in TV

I'm having the same problem everyone else is having. The recommended solutions are not working. Samsung caused the problem. Samsung needs to... View Post

15-02-2022 12:34 PM

We were 24 hrs from buying a new TV because of the error message 'smart hub is being updated'. Tr... View Post

Web browser on Samsung 6 Series

Posted by 14-02-2022 11:30 PM in TV

I have been trying for the longest to lock the web browser on my Samsung 6 Series smart TV but I always receive the message “This app cannot be... View Post

15-02-2022 09:06 AM

Unfortunately you can't, but you can just remove from main Smart Hub. Press the down button on re... View Post

Volume from Bluetooth headphones.

Posted by 26-01-2018 04:04 PM in TV

Hi everyone! I hope someone can help me with an issue I'm experiencing with my Samsung 65" Curved TV, model UE65HU7200, with software... View Post

14-02-2022 08:38 PM

My solution was to first, pair the Bluetooth device and connect to it. At this point TV audio sh... View Post

Multi-track audio playing two languages simultaneously

Posted by 14-02-2022 12:41 AM in TV

I am trying to watch a football game on NBC (Super Bowl) over the air - no cable. My local station is sending out the Spanish language signal. I... View Post

14-02-2022 06:36 PM

Thanks. I thought I was going crazy. View Post