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Burning smell from tv

Posted by 23-03-2021 03:41 PM in TV

We've only had our 65" 4k curved Samsung TV for 5 years and yesterday it started making a horrible burning smell. We even had the fire... View Post

06-04-2021 09:56 PM

@Mikeyd7877: I understand your concerns completely. If you're based in the UK then, based on ... View Post

Sorting apps on AU8075 Crystal UHD 4K

Posted by 05-04-2021 02:40 PM in TV

How do I sort the apps in the Smart Hub on my U8075 Crystal UHD 4K (2021)?I go into the Apps - Settings and sort the apps in the order I want to... View Post

06-04-2021 09:39 PM

The guide worked. Thanks! View Post

Ue32t4307ak optical output

Posted by 10-12-2020 11:09 AM in TV

I'm trying to connect an optical to Bluetooth adapter so I can use headphones with this TV I've brought a "Ugreen Bluetooth 5.0... View Post

06-04-2021 07:30 PM

Seems YET ANOTHER Samsung funny, the output doesn't work with all Fibre to Bluetooth adapters, fi... View Post

TV plus app

Posted by 06-04-2021 04:09 PM in TV

hello, I cannot find the tv plus app in my new tv Samsung 58Q60T (2020) in the Netherlands. I tried to scan the channels and also reset... View Post

06-04-2021 05:11 PM

@FareedA: It states in the user manual that TV Plus may not be supported depending on the mod... View Post

Delivery date for 2021 The Frame?

Posted by 06-04-2021 12:46 PM in TV

I pre-ordered the 65" 2021 The Frame on the 10th March, and it allowed me to book an installation date of the 22nd March. It is still showing... View Post

06-04-2021 02:58 PM

Hi @CarlH, yes that is the number I called and they couldn't give a date and said that would get ... View Post

Constantly having to retune tv - channel loss

Posted by 19-09-2020 04:17 PM in TV

Hi All I have a Samsung UE50NU7470 TV. Every few days I go to switch the tv back on and all my tv channels have disappeared. On the TV guide it... View Post

06-04-2021 01:35 PM

Thank you Boidy so much! I've been getting this problem intermittently since I bought this TV nin... View Post

Is this a normal amount of backlight bleed?

Posted by 31-01-2021 02:47 PM in TV

Got a 43" TU8000 delivered today and the amount of bleed from the bottom is really distracting... View Post

06-04-2021 06:28 AM

I have a brand new q90t and it bleeds worse than that View Post

Intermittent audio cutting out with optical (toslink) The Frame 2019 49"

Posted by 09-12-2019 11:58 PM in TV

I have some severe clipping, cutting out, choppy, glitchy, stuttering (whatever is the correct term) audio. It happens for a millisecond every... View Post

05-04-2021 10:39 PM

Thanks, I just bought a CXA81, and I was suffering from the same sound issue with my Q90 TV. I ha... View Post

ps5 not recognised by TV (RU7400) and black screen

Posted by 22-11-2020 02:21 PM in TV

My ps5 isn't properly recognised by the Samsung TV - showing as "game console" whereas the ps4 would display as "playstation... View Post

05-04-2021 08:43 PM

Hi, OP here. From this thread and others I've found on Reddit and elsewhere it definitely seems t... View Post

Q90R issues with Virgin V6 boxes (on demand/HDCP)

Posted by 24-11-2020 10:09 AM in TV

We have a Q90R which is a few months old and we have a Virgin V6 box, but since getting the V6 we have been suffering with a major issue where the... View Post

05-04-2021 08:40 PM

Same HDCP issues here with an RU7100 and Virgin Media V6 box (also a PS5). Narrowed it down to a ... View Post

restall television apps

Posted by 05-04-2021 02:09 PM in TV

Urgh! Can anybody help, I have deleted my freesat tv app by mistake, I have searched for this but it seems to have disappeared, is there anyway of... View Post

05-04-2021 07:42 PM

The play store, can I download it from there, the tv app is usually on my home screen, as indicat... View Post

Black screen on tv - unresponsive

Posted by 28-02-2021 01:01 PM in TV

When my tv turns on the smart tv logo comes up and then disappears. The screen goes black and I’m unable to get it to respond to the remote (other... View Post

05-04-2021 06:19 PM

I have my doubts about one cable connect, my 65'' is consuming about 300 watts and this energy go... View Post

Power lead

Posted by 05-04-2021 05:02 PM in TV

My Samsung 46 smart TV is 7 years old and playing up. It is fitted to the wall but the guy who fitted it put the cables behind the wall and the are... View Post

05-04-2021 06:04 PM

Hi, my present tv model is UE46ES 6710 and I am looking at a Samsung QE55 Q60TAUXXU HOPING TH... View Post

Apps not showing up in App Store

Posted by 19-11-2020 03:21 PM in TV

I just bought a Samsung Bet series (65) model code LH65BETHLGFXGO I’ve set it up, try going to the app page and the only app showing is YouTube... View Post

05-04-2021 11:02 AM

Hey @ken9iron , that seems to be a US business model: https://www.samsung.com/us/busi... View Post

Blue bar left side of screen

Posted by 03-11-2020 10:38 PM in TV

Having this really weird problem, there's a blue bar stuck on the left side of the screen, suddenly just scrolled in, line for line until it... View Post

05-04-2021 12:24 AM

I returned mine View Post

Sometimes Picture glitch when TV turns on

Posted by 03-04-2021 03:14 PM in TV

In October I bought a Samsung 32 Inch UE32T5300 Smart Full HD TV from Argos online. The first few weeks were fine. Since November I have seen the... View Post

04-04-2021 06:33 PM

I had exactly the same issue, but mine was caused by the tech support person who had remotely con... View Post

Q85R Local dimming bug in HDR streaming - Sudden brightness loss

Posted by 14-02-2021 10:44 PM in TV

Steps to reproduce Open any native streaming app that supports HDR (eg. Netflix, Prime, AppleTV+)Start an HDR movie Movie Mode,... View Post

04-04-2021 12:05 PM

. View Post

Samsung The Frame 32” 2020 Art Mode

Posted by 04-04-2021 08:26 AM in TV

Hi everyone, Hoping somebody can help... last year I bought a 32” Samsung “The Frame”TV from John Lewis store, I did this because we want to... View Post

04-04-2021 09:07 AM

Your TV does have several picture settings, usually Movie, Sports, Dynamic and Standard. If you'r... View Post

The Frame Gallery & Slideshow Feature Requests

Posted by 16-04-2019 01:24 PM in TV

Dear Samsung, Having used the The Frame TV extensively, there seems to be a few features that the Art Store, Gallery & Slideshow would... View Post

04-04-2021 06:24 AM

Come on Samsung, the requests to have some control over the slideshow is a simple feature that is... View Post

Q950ts 65" earc sound issue - Popping/Clipping sound on Audio Sync

Posted by 14-12-2020 05:33 PM in TV

Hello all, does anyone else have a setup where by they use the earc system to transfer audio to their AV amplifier? If I switch HDMI earc... View Post

03-04-2021 07:16 PM

I’ve pretty much given up on the eARC issue, it’s impossible to get to the right person to speak ... View Post

Q95T and E-arc and Atmos - issues....

Posted by 18-06-2020 06:02 PM in TV

Hi Everyone, I have had the Q95T and Sonos Arc both delivered today. Could play music back from the arc but no sound from the tv. I have... View Post

03-04-2021 05:53 PM

Hi All. Mine just stopped working from one day to another...just got off the phone with Samsung... View Post

Hi I'm new today because I saw some some app on my iPad yeah I have Samsung and

Posted by 03-04-2021 04:47 PM in TV

And I'm making account I did not use this poppy View Post

03-04-2021 05:26 PM

Welcome safaudin. You'll find this app useful for questions or issues about any Samsung prod... View Post

UN65TU8200FXZA TV won’t turn on

Posted by 29-03-2021 02:30 AM in TV

Bought a 65” Samsung Crystal UHD 8 series TU8200 from Walmart on 3/17/2021. Today, 3/28/2021 my husband was playing Xbox One and he went to the... View Post

03-04-2021 05:16 PM

Just to confirm, @Stargazer1989, have you now had an engineer out to your TV? View Post

Help Samsung UN65H6300AF

Posted by 31-03-2021 03:15 AM in TV

Hi, my TV don't show properly the colors, the menu is fine, but when I'm playing a video and the scenes is darkness then don't show the... View Post

03-04-2021 05:09 PM

Hi @manuelmo2004 Did you manage to adjust the picture settings to your liking? View Post

Stream PC video to My TV

Posted by 02-04-2021 01:58 PM in TV

Hello, I'm trying to stream videos from my PC to my Samsung TV and I can't seem to make it work. TV: SAMSUNG UHD TV series 7 (Model... View Post

02-04-2021 11:02 PM

Is WMP turned on? Updates always seem to turn it off. In the menu you need to allow streaming and... View Post

Apple TV QE65Q7

Posted by 02-04-2021 07:32 PM in TV

So, Apple TV. I have a years subscription but I can’t find the App on my Q7 TV. I live in the UK and the TV is running firmware 1290 with no... View Post

02-04-2021 08:58 PM

Hey @Yelwaps , The Apple TV app is available on select 2018, 2019, and 2020 Samsung smart ... View Post

error message : main board has been changed. please go into the service mode options and set type, location set, front color

Posted by 30-03-2021 03:10 AM in TV

Dear Samsung community. Does any one no the type, location set, front color for Samsung TV model UN32EH4003 . I live in USA. I upgraded a... View Post

02-04-2021 04:57 PM

Thanks please but i have done this already. do yoiu know the information i can put in for type, l... View Post

Turn Off Subtitles on UN43NU6950B TV

Posted by 06-07-2020 10:27 PM in TV

I have a library of video files on a USB hard drive. They are all MKV format, with internal SRT subtitles. My UN43NU6950B TV displays the subtitles... View Post

02-04-2021 04:49 PM

Thanks for the advice Pugs1957 and claytoncareny. I too looked in the manuals for my QE43LS03T fr... View Post

Can't use Sonos and Bluetooth headset with my UE55mu7070

Posted by 26-05-2018 01:30 PM in TV

Hi I've got a tricky problem Using a bluetooth headset means I can't use my Sonos sound system with my TV - turning my Sonos Playbase... View Post

02-04-2021 01:21 PM

Same problem with a Q70T 2020 and Sonos Beam. @samsung please provide a solution View Post

Smart remote only to control one TV

Posted by 02-04-2021 12:56 AM in TV

Hi have two TVs in the same room. Well actually one I use as TV (Q9FN55) and then I have a 2020 the frame 32 since today as digital picture frame.... View Post

02-04-2021 10:48 AM

Hi AsadM, yes I did. Resetting only helped solving part of the issue. Still both TVs get turne... View Post