I have a black screen, i have sounds & can hear the remote chnage the channel.
happened today, went off, so i unnplugged/plugged back in, it worked for a minute or so, same again. came back on, same again. third time, no picture at all, just sound!
Hi @kim368 Try the General troubleshooting here , One connect Box may need to be disconnected and HDMI cables checked. https://www.samsung.com//support/troubleshooting/TSG01109749/#tv-with-a-one-connect-box-has-no-pictu... You could also try powering on the TV and pressing the Home button on your remote. Does the Home menu appear on screen? If the Home Menu does not appear on the screen press and hold the Power button on the remote until the boot logo is displayed on screen. Uk support information here https://www.samsung.com/uk/support/ However if there is still an issue the Tv will need to be repaired or replaced (if this is an option from retailer)
Same has just happened to my 700t less than 6 months old. Had no bother until the other day when I put it down to sky box but then is started to happen almost every 30 mins until like yours it wouldn’t come back on. Left it off at wall for few hours and it came back on but the last 2 days same issues and getting worse. Called Samsung after redirection from Richer Sounds had to send a video and was told I’d get a call back within 4 hrs yet 24 hours later nothing from them. Along with the screen judder starting to think there was a reason these TVs were so cheap compared to others on the market🤬