Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung Q7 HDR+ Mode greyed out

(Topic created on: 03-08-2020 07:14 PM)
Mozy
First Poster
Options
TV
Hi,

I have a Samsung Q7 (QE55Q7FNA) and am trying to get the best quality picture when gaming on my Xbox One X. 

On the Samsung website it says it's best to turn HDR+ Mode but whenever I go to the settings to do this, the HDR+ Mode doesn't allow me to select it, it's just greyed out.

I have turned input signals on already it's just the HDR+ Mode it won't allow me to turn on.

Any help?

Thank you in advance 
2 REPLIES 2
ChrisM
Moderator
Moderator
Options
TV

Hi @Mozy 

 

Do you have another HDMI cable you can try? Also, could we take the current software version of your TV? Go to Home > Settings > Support > About This TV.

0 Likes
LiquidTheoryX
First Poster
Options
TV
Having the same issue. I'm using HDMI 2.1 without HDR+ success.
0 Likes