11-12-2018 11:32 AM
Hi all,
Apologies if this query has been raised before, couldn't find it when I searched
I had a UHD 49" Samsung Curved Smart TV, it came with, what I think is the really cool, One (smart) Remote. This TV died a death at the hands of my 18 month old.
So, I replaced the TV with a, bigger, UHD 55" Samsung Smart TV. Now, the new TV did not come with the One Remote, and when I tried to pair my old remote to the new TV, it says 'Not Available'.
From this i am assuming one of the following:
1. You cannot re-pair the remote to work with another TV once it's been paired previously to another TV (don't really think this is the case).
2. The new TV does not have a BlueTooth receiver (don't know if this is the case, or even necessary).
3. The One remote only works with certain types of Samsung TV (I dont know the differences between the spec of my new tv vs. the old one).
I would welcome any advise regarding this, I'd love to have the One Remote back in action, but if this is not possible, I would like to know so I can stop trawling the internet for a magical solution.
Many thanks in advance,
D
07-10-2019 01:16 PM
Hey,
could you please check if it work with the UE55RU7379?
Thanks a lot!
26-10-2019 02:23 PM - last edited 26-10-2019 02:28 PM
Is this information available to the public? I have an older Samrt TV and the same question. My model is SAMSUNG UN58MU6100FXZA
26-10-2019 04:30 PM
Hi all. The general rule for this is that if the TV did not come with a Smart Remote, then it's because it doesn't support a Bluetooth connection and therefore won't work with any other Smart Remote. All TV's that do support Bluetooth, will come with the standard Samsung Remote and a Smart Remote.
Hope this helps!
05-01-2020 08:57 AM
Is there a list of which model numbers come with the samsung one remote? I used the filter on your website to filter by TVs that include one remote, was shown a few results, contacted customer care to find out that the website was wrong and the TV didnt actually work with the Samsung remote
14-03-2021 12:37 AM
Hi all, is the BN59-01328A vocal smart remote comptatible with UE75TU7175XXC tizen 2020
thank's
? actul remote is BN59-01315B
My previous samsung smart tv had smart remote and i really loved it.
10-02-2022 09:49 AM
Hi all!
is there anyone who knows if UE55RU7305KXXC is compatible with any one remote/smart remote on the market? Found somewhere that the models BN59-01312A and BN59-01312G should work.
how do I know if my tv has bluetooth or not?
/Nic