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Samsung Freestyle Software update to version 1081

(Topic created on: 26-02-2022 04:20 AM)
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bobrien32
Apprentice

‎26-02-2022 04:20 AM - last edited ‎26-02-2022 04:21 AM

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Just received my Freestyle and trying to update from current software version 1015 to 1081.  When I go through update now, it appears to download, installs to 99% then give a message "update failed".  Any resolution for this?

4 REPLIES 4
bobrien32
Apprentice

‎03-03-2022 08:09 PM

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Now show version 1095 available and get same result..."update failed".

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Chris-S1234
First Poster

‎10-03-2022 10:20 AM

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Same thing for me. I started update when I first got it, and cancelled it. That first attempt looked like it was going to work. The subsequent updates all do what yours is doing.

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bobrien32
Apprentice

‎21-03-2022 05:11 PM - last edited ‎21-03-2022 05:12 PM

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When is Samsung going to respond to this?  I was online with Tech support - provided no help.   hoping the software update addresses the incredibly slow response time of the operating system...

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Chris-S1234
First Poster

‎17-11-2022 02:44 AM

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I just got off live chat. I was told 1015 is the latest firmware and there is nothing he can do to help me.

Clearly the upgrade available version is 1310.

I've vowed to never buy Samsung again. The Support on the Freestyle really is about as bad as it gets.

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