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Original topic:

Region change QE-Q7FN - how??? I want to use my country app and satellite providers!!!

(Topic created on: 12/10/18 23:51)
Matzioos
Apprentice
Options
TV

Hi everyone,

I have just bought new 65” QLED TV (QE-Q7FN). All was fine until I realized I can only select Austria,Germany,Switzerland as a Region. Respectively I cannot see apps that I am interested in! Same with cable/satellite providers!!,

I am a polish origin guy, living in Luxembourg, who bought the TV in Germany...

It is ONE EUROPE! Why the hell Samsung blocks me from using content from ten Country I want?!

I cannot find any place in TV settings where I could change the region and see polish apps.

 

Anybody have a clue if this can be done? 

 

This TV was around 2k EUR and I cannot use the basic functions! It is extremely disappointing... 

Thank you in advance for your help!

Regards

 

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25 REPLIES 25
Matzioos
Apprentice
Options
TV

Thanks, was not aware if it.

Nevertheless the sequence does not seem to work....

What I do:

1) Enter following screen (Terms and Conditions)

IMG_0440.jpg

2) Press the sequence:

Mute

Volume down

Channel Up

Mute

 

Is it correct?

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willidk
Apprentice
Options
TV

1.go in to general menu

2.start setup2E71CEC0-5C15-496C-A063-0B18C4DB111F.jpeg

 

 

3.enter pin

4. choose language

5. choose country (set to other)

6. there will be more windows about setup, internet and channels

7. you will come to this on

image.jpg

 

image.jpg

 

And here you have to press "mute , volume up, channel up, mute

 

 

 

 

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Solution
willidk
Apprentice
Options
TV

and now you can choose countryand now you can choose country

 

View solution in context

Matzioos
Apprentice
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TV

Unbelivable, it works!

You're a Genius! Thanks!

Zetty352
Apprentice
Options
TV

I spoke to the Samsung guy working in Saturn Luxembourg and thoses changes breaks the warranty un case of problems.

any information about that?

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willidk
Apprentice
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TV
you are welcome 🙂
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willidk
Apprentice
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TV
I dont know.
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ShaunUK
New Member
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TV

I have a similar problem, I have moved from Amsterdam to London and bought my QLED TV in the Netherlands.

it is impossible to change the region from there to UK.

This is just totally disappointing- spent so much money on this product  and this single issue is annoying me so much. 

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Johnash
First Poster
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TV

This worked for my QE49Q60RATXXC. I had to do a Reset first, though.

 

Thank you!

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Fhenry29
New Member
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TV
Thanks!!!
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