Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Rakuten tv channels

(Topic created on: 16-01-2022 12:56 PM)
Eplu
First Poster
Options
TV

Hi, 

I like to watch food channels on Rakuten. There is subtitles that bothers me, it's in english and the main language of the channels are english so I don't need them. The subtitles appear almost at the center of the tv screen and there is no way to move them to the bottom. In the app there isn't a spot where the subtitles can be shut off. I also tried to disable texts from the tv itself but it didn't do anything. In some other channel the texts were in Spanish (I think) and that bothers even more because my mother language is finnish. Is there a solution for this? Thanks. 

0 Likes
1 REPLY 1
AndrewL
Moderator
Moderator
Options
TV

@Eplu: Please can you confirm the model number of your TV, located on the sticker on the back of the device, and I will look into this for you? 

0 Likes