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Original topic:

QLED issues

(Topic created on: 01-06-2022 05:56 PM)
Li19
First Poster
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TV

I’ve had the 43 inch QLED tv for several months,  overall I’m pleased with it but there are a few problems. 
1. The apps keep signing me out, almost every time I try to use an app I have to sign in again which is a slow process with the onscreen keyboard. 
2. I keep losing the freesat channels. Every now and again the ‘Live TV Freesat’ option disappears from the home menu and I can only watch Samsung TV Plus. Going to the settings menu and searching for channels solves the issue. 

It’s as if the Samsung software ‘forgets’ data or somehow gets reset. 

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ChrisM
Moderator
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Hi @Li19 

Could we take the full model code and current software version of your TV please? Go to Home > Settings > Support > About This TV.

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