Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

QE65QN91BATXXH no TV recording nor time-shift options

(Topic created on: 01-06-2022 10:29 PM)
Pomidoorq
Student
Options
TV

Dear All,

Is there anyone who can explain to me why there is no TV recording nor time-shift options in my brand new TV QE65QN91B?

QN91A (2021) had this option alright so what has changed ?

Regards

0 Likes
5 REPLIES 5
Pugs1957
Samsung Maker ★
Options
TV
No idea, sorry. We are just Samsung users, same as yourself, and are not privy to Samsung's decisions.
0 Likes
AndrewL
Moderator
Moderator
Options
TV

@Pomidoorq: Have you connected a USB storage device to the TV, as this is required to utilise the recording features. We recommend using a USB hard disk that supports USB 2.0 or later and 5,400 rpm or higher. RAID-type USB hard drives and USB memory sticks are not supported.

You may need to set up the clock on the TV first, therefore please head to Home > Settings > General > System Manager > Time > Clock, and follow the on screen prompts. 

0 Likes
Pomidoorq
Student
Options
TV

@AndrewL Thanks for the replay but it isn't helpful 😞
Of course I did connect hdd, otherwise how tv would record anything ...
I tried also with ssd and regular thumb drive but nothing worked. I can play video from it but can't record. On my old TV timeshift or recording functions are working just fine with the same drive and here on QN91B it looks like this function is missing.

Can anyone check their 2022 Neo QLED QN90/91/95 series tv for this functionality?

@Samsung is this a feature or a bug ?! 

0 Likes
Pugs1957
Samsung Maker ★
Options
TV

Sorry for delay, time shift is not supported Samsung QE65QN91B TV (www-duoelektro-cz.translate.goog)

0 Likes
Pomidoorq
Student
Options
TV

Oh yes but it is supported, just not in Poland, Czechia, Slovakia and couple other countries in Europe 🙄 I just got words from local Samsung support.
Isn't this kind of discrimination 😑

@AndrewL By any chance is it possible to know the reason of such limitation

Record&Timeshift_QE65QN91BATXXH.JPG

0 Likes